Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Vision insurance
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY
I opened my State Farm agency in 2010, bringing my background as a college volleyball coach and my experience as a second-generation State Farm Agent into building a team I’m proud of. I’m a graduate of American University, where I earned both my B.A. and M.S. Outside of work, I enjoy ballroom dancing and volleyball, and I’m passionate about senior dog rescue.

Giving back to the community is important to me. I support organizations like the YWCA and Purple Pantry, including initiatives that help victims of domestic violence. I believe in using my agency as a way to make a positive difference in the lives of others.

Our office has a fun, positive, and supportive culture, and we make time to connect through quarterly team-building events. I want my team to feel encouraged to grow, which is why we offer continuous training, opportunities for advancement, health benefits, and an Agent Aspirant Program for those interested in becoming agents themselves.

I’m looking for someone who is trustworthy, honest, and leads with integrity. If you want to grow professionally while being part of a supportive team that cares about its people and community, I’d love to meet you!

ROLE DESCRIPTION:
Michelle Kreeger - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.