Sec IV/Senior Administrative Assistant

divh2Sec IV/Senior Administrative Assistant/h2pThe Senior Administrative Assistant provides essential administrative and operational support to the Dean and School of Arts, Sciences, and Education. This role serves as the first point of contact for internal and external stakeholders, ensuring a seamless and professional experience. The position requires proactive coordination, excellent communication, and the ability to independently manage a variety of administrative processes./ppRequired Skills Core Competencies:/pulliCustomer-Centered Service: Demonstrates approachability, inclusiveness, and a solution-oriented mindset./liliOrganization Multitasking: Manages multiple workflows efficiently while maintaining attention to detail./liliCommunication Excellence: Prepares clear written communications and demonstrates strong interpersonal skills./liliTechnical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Banner, Tableau, and virtual communication platforms./liliInitiative Independence: Self-manages workload and deadlines with minimal supervision./liliTeam Collaboration: Functions effectively as part of a diverse team while supporting shared goals./liliProblem Solving: Demonstrates critical thinking and professionalism in resolving issues./li/ulpKey Responsibilities:/ppCustomer Service Front Office Leadership/pulliServe as the front-facing representative of the school, greeting students, faculty, staff, and external visitors (e.g., vendors, publishers, college officials)./liliProvide responsive, solutions-oriented service that supports student and stakeholder success./liliMonitor the Schools shared email inbox and respond or route inquiries appropriately./liliHandle incoming calls and direct them to the correct personnel./li/ulpAdministrative Operations Office Coordination/pulliProvide sole administrative support to the School and assist the Dean with day-to-day functions./liliCoordinate the Deans calendar and scheduling of meetings./liliTrack office cycles and proactively complete routine tasks to ensure continuity./liliManage event planning logistics including room reservations, IT/facilities tickets, catering, and speaker coordination./liliSupport onboarding, office transitions, and space coordination for faculty and staff./liliOversee class cancellations and communicate updates via signage or electronic methods./liliDelegate and supervise tasks assigned to student workers./li/ulpPurchasing Budget Monitoring/pulliSubmit orders for school materials and coordinate with new vendors to complete onboarding paperwork./liliTrack School budget activity, including Perkins funding requests, and support fiscal accountability./li/ulpData Management Reporting/pulliMaintain records, meeting minutes, correspondence, and divisional data./liliAccess and generate reports using systems such as Banner, Tableau, and Microsoft Office Suite./liliTrack departmental assets./li/ulpCommunications Content Development/pulliDraft, proofread, and format emails, internal communications, and marketing materials./liliCreate event flyers and visual communications using tools such as Canva or Publisher./liliDisseminate timely updates and reminders to faculty regarding key activities (e.g., loading sheets, office hours)./liliMaintain discretion and confidentiality with sensitive information./li/ulpMeeting Event Coordination/pulliSchedule, attend, and take minutes at school and department meetings./liliManage follow-up actions and ensure timely communication of updates./liliPlan and support school events such as Deans List receptions and faculty retreats./li/ulpEducation and Experiences:/pulliBachelors degree with 13 years of relevant experience OR/liliAssociate degree or related industry certification plus 34 years of relevant experience./liliAbility to work independently and manage complex scheduling and administrative tasks./liliStrong verbal and written communication, organizational, and interpersonal skills./liliHigh degree of computer literacy and comfort with learning new systems./liliAbility to lift/move up to 30 lbs and maneuver within an office setting./li/ulpPreferred Qualifications:/pulliExperience working in a higher education or academic environment./liliProficiency in creating materials using Canva, Publisher, or similar platforms./li/ulpIvy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:/ppHealth Wellness/pulliMultiple medical plan options paired with a Health Savings Account with a generous employer contribution/liliDental plan with no-cost preventive services and coverage for orthodontia/liliVision plan with low-cost exams and allowances for glasses or contact lenses/liliEmployee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources/liliWellness program with opportunities to earn $250 in Wellness Rewards/liliFlexible Spending Accounts for healthcare (limited purpose) and dependent care/li/ulpRetirement Financial Security/pulli10% employer retirement contribution, fully vested after two years/liliBasic life insurance equal to annual salary paid by the College, with optional supplemental coverage/liliShort-term and long-term disability benefits/li/ulpEducational Benefits/pulliFee remission for employees, spouses, and dependent children/liliTuition assistance for undergraduate, graduate, and doctoral programs/liliPaid professional development opportunities/li/ulpWork?Life Balance/pulliGenerous paid time off, including vacation, sick leave, holidays, and winter recess/liliFlexible work arrangements where available/liliPaid childbirth recovery leave (8 weeks)/liliPaid parental leave (4 weeks)/li/ulpAdditional Perks/pulliEligibility for Public Service Loan Forgiveness/liliAdditional discounts on gym memberships, transportation, and various retail services/li/ulpIvy Tech is proud to offer benefits that support your health, your family, and your futurebecause when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date./ppIvy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights./p/div