Retail Sales Manager - Customer Experience Leader

Jobleads-US

Michaels in Santa Ana, CA is seeking a Sales Manager to lead a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations.

You will coach the team, provide Manager-on-Duty coverage, ensure accurate POS usage, and drive omni‑channel services including BOPIS and Same Day Delivery, while

#J-18808-Ljbffr Jobleads-US

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Retail Sales Manager - Customer Experience Leader in Santa Ana, CA vacancy

RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)
$22 - $24 per hour
...electronic device big box retailer! Our technology... ...passionate about customer service and... ...CUSTOMER SERVICE LEADER (FRONT END LEADER)... ...issues to operations management Provide regular... ...satisfaction and appropriate sales presentation to... ...EDUCATION & EXPERIENCE: High school...
Suggested
Full time
Work at office
Shift work
Night shift
Day shift
Micro Electronics Inc
Tustin, CA
11 days ago
Retail Sales Manager
$17.75 - $23.1 per hour
## Retail Sales ManagerApply: Brea-2315 E Imperial Hwy Ste D: Full time: Posted Today: R00326328Store - LA-BREA, CAThe Sales Manager leads and champions a high-performing selling culture across... ...sales results and an engaging customer experience. This role oversees front-end...
Suggested
Full time
Local area
Night shift
Early shift
The Michaels Companies, Inc.
Brea, CA
4 days ago
Customer Success Lead
$44.79k - $67.19k
...lives but saving them. Together. The Customer Success Lead is a critical frontline leader and subject matter expert responsible for managing complex, urgent, and high-visibility member... ..., compassionate, and human-centered experiences In close partnership with frontline...
Suggested
Work experience placement
Alignment Health
Orange, CA
4 days ago
Customer Service Coordinator
...Desired Responsibilities: Supports the Customer Service team with high-volume... ...tasks, customer follow-ups, and order management activities. This role contributes to maintaining... ...efficiency, and consistent customer experience. For each function, use action verbs...
Suggested
Apidel Technologies
Garden Grove, CA
14 days ago
Assistant Community Manager
...Assistant Community Manager (aka Operations Pro) Are you an energetic, personable and... ...environment. Responsibilities - Bring Your and Customer Service Skills: Assist the... .... Provide exceptional customer experience by creating a welcoming environment for...
Suggested
Work at office
Weekend work
J.F. Shea Family of Companies
Fountain Valley, CA
2 days ago
Retail Sales Lead & Customer Experience Leader
Deckers Brands' HOKA seeks a Sales Lead to act as Manager on Duty, guiding hourly performance and driving customer satisfaction. You’ll open/close, coach staff, and execute brand standards while communicating product knowledge to shoppers. You will stay current on product...
Hourly pay
Deckers Brands
Costa Mesa, CA
5 days ago
Retail Sales Manager
...Sales Manager As the Sales Manager, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store... ...• You've led teams in a retail management role previously...
Flexible hours
Shift work
O'Neill
Orange, CA
3 days ago
Customer Experience Coordinator
$17.9 - $18.4 per hour
...Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods,... ...Responsible for promoting an excellent customer experience. Oversees a team of Associates at front... ...accurately and effectively with management and Associates when setting and addressing...
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
The TJX Companies, Inc.
Buena Park, CA
22 hours ago
Guest Relation Officers of Hotel
Marriott Hotels - 3002 South Harbor Boulevard - Responsibilities: Guide guests through stay; Handle guest requests and operations; Deliver quality meals and assist with local highlights; Complete reports and maintain safety standards
Local area
Marriott
Santa Ana, CA
4 days ago
Front Desk & Guest Experience Specialist
...Bold is seeking a Front Desk Associate in California. The role involves serving guests courteously, addressing customer requests, and ensuring a positive experience. The ideal candidate must possess a high school diploma, excellent communication skills, and the ability to...
Flexible hours
BOLD
Santa Ana, CA
4 days ago
Guest Experience Specialist
...The role focuses on delivering exceptional service, capturing customer interactions, and supporting venue sustainability initiatives.... ...handling inquiries, processing orders, and collaborating with staff to ensure a smooth show experience for attendees. #J-18808-Ljbffr...
Live Nation
Santa Ana, CA
3 days ago
Customer Service Manager - State Farm Agent Team Member
...qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic... ...through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast...
For contractors
Work at office
Ken Tran - State Farm Agent
Fountain Valley, CA
5 days ago
Customer Service Coordinator
$23 per hour
...Customer Service Field Service CoordinatorThis role serves as the... ...through completion. You will manage customer inquiries, create service... ...support to the customer experience team and contribute to continuous... ...cart pushers used in large retail environments. The organization...
Long term contract
Contract work
Temporary work
Work at office
Work from home
Aston Carter
Foothill Ranch, CA
3 days ago
Customer Service Coordinator
$23 per hour
...Job Title: Customer Service Field Service Coordinator Job Description... ...through completion. You manage customer inquiries, create service... ...ensure consistent customer experience. Support project... ...The company operates in the retail security and equipment space,...
Long term contract
Permanent employment
Contract work
Temporary work
Work at office
Remote work
Work from home
Flexible hours
Aston Carter
Lake Forest, CA
5 days ago
Customer Experience Lead
$30 per hour
...revolutionize transportation and make it more accessible for everyone. Aventon is committed to providing our customers with the best possible riding experience, and we are always looking for ways to improve our products and services. Position Summary The Customer Experience...
Hourly pay
Aventon
Brea, CA
4 days ago
Customer Service Coordinator
...The Customer Experience Coordinator provides outstanding customer service to both our internal partners and our customers through various activities... ...and provide problem solving solutions to internal teams. Manage workload of assigned field technicians based on available...
Work at office
Local area
Ultimate Staffing
Anaheim, CA
3 days ago
Customer Experience Lead
$23 - $28 per hour
...Join to apply for the Customer Experience Lead role at Saks OFF... ...partnership with their leader, they will be responsible... ...standards to drive sales and customer experience... ...a sense of urgency in managing the customer line... ...our corporate offices, retail stores, photo studios,...
Full time
Part time
Work experience placement
Local area
Remote work
Work from home
Flexible hours
Weekend work
Afternoon shift
Saks OFF 5TH
Costa Mesa, CA
1 day ago
Call Center Director
$175k - $200k
...brand. This isn't about managing call queues. It's... ...Most contact-center leaders inherit a playbook. You... ...true passion for guest experience, we'd love to meet you... ...training courses, from sales to software and nearly... ...maintaining a premium customer experience. ~ Strong...
Hourly pay
Full time
Temporary work
Local area
Shift work
Go Rentals
Newport Beach, CA
3 days ago
Multi Site Customer Service Coordinator
$20.95 - $26.4 per hour
...Ricoh team members! Job Title: Area Customer Service Coordinator Summary: Join... ...Courier coordination Printer fleet management Travel locally, including day trips... ...with at least 12 months of relevant work experience Flexibility and adaptability to meet...
Hourly pay
Work experience placement
Work at office
Worldwide
Relocation package
Flexible hours
Shift work
Ricoh Americas Corporation
Buena Park, CA
5 days ago
Retail Sales Supervisor - Flexible Hours, 401K & PTO
$25 per hour
Hotel Chocolat in Long Beach, CA is seeking a Sales Supervisor to lead store operations and deliver an exceptional customer experience. This role reports to the Store Manager and pays $25/hour with numerous opportunities for growth based on performance and availability...
Flexible hours
Mars Incorporated
Anaheim, CA
5 days ago
Call Center Manager
...Call Center Manager Bath Concepts Independent Dealers offers a stylish... ...to homeowners, commercial customers and consumers with... ...communication skills, management experience, customer service experience,... ...tool Customer Service Manage sales reps schedules Achieve weekly...
Work at office
Weekend work
Afternoon shift
Bath Concepts
Anaheim, CA
5 days ago
Call Center Manager
$65k - $85k
...team members take care of our customers. If you are looking for... ...seeking an experienced Call Center Manager to join our team. We're... ...fun and motivating workplace experience. People like working here! Our... ...mindset Goal oriented with a sales driven approach...
Full time
Casual work
Live out
Work at office
Monday to Friday
the bugman Termite and Pest Control
Anaheim, CA
3 days ago
Call Center Manager
$65k - $85k
...team members take care of our customers. If you are looking for... ...seeking an experienced Call Center Manager to join our team. We're... ...fun and motivating workplace experience. People like working here! Our... ...mindset Goal oriented with a sales driven approach Competitive Benefits...
Full time
Casual work
Live out
Work at office
Monday to Friday
the bugman Termite and Pest Control
Anaheim, CA
4 days ago
Customer Experience Manager
$19.9 per hour
...Go & Have Fun in an amazing experience, filled with unlimited possibilities... ...crew members are Wowing the Customer through personal contact with... ...provided by the District Manager. Responsible for leading... ...in the stock room and on the sales floor Frequently communicate...
Hourly pay
Local area
Flexible hours
Night shift
Weekend work
Afternoon shift
fivebelow
Orange, CA
4 days ago
Assistant Store Manager - Customer Experience
...Assistant Store Manager Customer ExperiencePetSmart does Anything for... ...building the best team in retail through our values-based culture... ...SummaryPetSmart's Experience Leader (ELR) is responsible for providing... ...hotel and day camp), live pet sales and adoptions.Evaluates...
Minimum wage
Full time
Local area
Immediate start
Home office
Weekend work
Afternoon shift
PetSmart
Santa Ana, CA
3 days ago
Customer Service Coordinator
$24 - $28 per hour
...be based on your skills and experience — talk with your recruiter to... ...highly organized and experienced Customer Service Coordinator to join... ...customer interactions, managing fullcycle order processing, and... ...Coordinate and manage full-cycle sales order processing using ERP...
Full time
Temporary work
Part time
Work at office
Local area
Remote work
Ultimate Staffing
Anaheim, CA
2 days ago
Customer Experience Coordinator
$22 - $26 per hour
...grow alongside with the family. Summary: We’re looking for a Customer Experience & E-Commerce Coordinator to support both in-store and... ...activities. Share customer feedback and product trends with store management. Support the Store Manager and store team with general...
Hourly pay
Full time
Part time
Weekend work
99 Ranch Market
Irvine, CA
5 days ago
Customer Service: Desk Coordinator
$19 - $22 per hour
...Job Description Now Hiring: Customer Service / Call Desk Coordinator... ...create service tickets Manage and update customer ticket queues... ...customer interactions and sales calls in company software #nowhiring... ...Qualifications Experience entering daily transactions,...
Work at office
Immediate start
Monday to Friday
SelectStaffing
Lake Forest, CA
1 day ago
Fashion Retail Assistant Manager - Customer Experience Lead
Pacsun is seeking an Assistant Store Manager at Fashion Island in Newport Beach, CA to lead a customer-focused, sales-driven team and ensure top-line results. The role supports... ...standards to deliver an engaging shopping experience. Responsibilities include maintaining store...
Pacific Sunwear Stores LLC
Newport Beach, CA
5 days ago
Call Center Manager
...required JOB SUMMARY The Operations Manager will oversee multi-functional tolling... ..., providing leadership across Customer Service, Call Center Operations, Walk-... ...The ideal candidate is a strong people leader with experience managing complex, multi-channel customer...
Work at office
Octagon Consulting LLC
Anaheim, CA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Retail Sales Manager - Customer Experience Leader. Be the first to apply!