Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

ServiceNow-Ready Help Desk Technician

FirstPRO 360

FirstPRO 360 is seeking a Tier 1 Help Desk Technician in Atlanta to be the first point of contact for employee technical issues. You will resolve common hardware, software, and connectivity problems and escalate more complex ones to senior staff. Daily tasks include handling a ServiceNow ticket queue, performing routine AD and Microsoft 365 tasks, assisting with onboarding/offboarding, deploying laptops, and supporting conference room A/V setups, while documenting solutions to keep #J-18808-Ljbffr FirstPRO 360

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the ServiceNow-Ready Help Desk Technician in Atlanta, GA vacancy
  • RSUI Group, Inc. in Atlanta, GA is seeking a Helpdesk Technician to join our onsite IT team. You will provide responsive support for end...  ...to keep people productive. You will triage incidents via ServiceNow, assist with installs and configurations, document resolutions... 
    Servicenow

    RSUI Group, Inc.

    Atlanta, GA
    2 days ago
  • The Tier 1 Help Desk Technician is the first point of contact for employee technical issues, resolving common hardware, software, and connectivity...  ...ones to senior staff. Daily tasks include working a ServiceNow ticket queue with guidance from the team, performing routine... 
    Servicenow
    Internship

    FirstPRO 360

    Atlanta, GA
    2 days ago
  • $52k - $59k

     ...TechnologyOpportunity: Service Desk Analyst iSuite L.L.C. is...  ...hands-on experience 1+ year in a help desk, service desk, or technical...  ...(Halo PSA, ConnectWise, ServiceNow) Strong customer service orientation...  ...reward performance. If you’re ready to be a part of our team AND a... 
    Servicenow
    Work at office

    iSuite

    Atlanta, GA
    2 days ago
  • Job Title Business Readiness & QA Analyst Agency Department of Public Health Job Requisition ID JR0000006470 Shift Day (United States...  ..., or post-production testing and documenting defects in Jira, ServiceNow, Ivanti, Azure DevOps, or a comparable platform. Experience using... 
    Servicenow
    Full time
    Internship
    Relocation package
    Flexible hours
    Shift work

    Georgia Department of Revenue

    Atlanta, GA
    3 days ago
  •  ...IT Support Technician I# Current Openings## IT Support Technician IApply: Atlanta, GA: Full...  ...diagnostic and tracking tools such as ServiceNow and Bomgar. The technician may also be...  ...ServiceNow ticketing queue and answer incoming Help Desk calls.* Escalate problems, as needed,... 
    Servicenow
    Full time
    Temporary work
    Work at office
    Local area
    Flexible hours

    Learfield

    Atlanta, GA
    19 hours ago
  •  ...Communication Services (RCS); and 4G/5G core concepts. Basic Python, SQL, or shell scripting experience. Tools and Technologies: ServiceNow Splunk Kibana and Elasticsearch Grafana RADCOM or comparable network-tracing platforms SharePoint Python, SQL,... 
    Servicenow

    Calance

    Atlanta, GA
    3 days ago
  • Insight Global is seeking a Service Desk Technician to join one of our clients’ IT support teams. This role provides Tier 1 technical support...  ...access. You will triage tickets, document incidents in ServiceNow, and escalate complex issues. A patient, coachable, and customer... 
    Servicenow

    Insight Global

    Atlanta, GA
    2 days ago
  •  ...fulfilled according to the Operator's expectations and updated in ServiceNow appropriately. o Compare Additional Hardware Request...  ...on-going installation and hardware support escalations from CFA HELP get resolved. o Ensure Operators and/or restaurants receive... 
    Servicenow
    Remote work

    Saicon Consultants Inc

    Atlanta, GA
    16 days ago
  • Learfield is seeking an IT Support Technician I to ensure smooth desktop environments for end users in Atlanta. You will be the first point of contact by phone or email, manage ServiceNow tickets, perform desktop software/hardware maintenance, and assist with inventories... 
    Servicenow
    Work at office
    Remote work

    Learfield Ag

    Atlanta, GA
    2 days ago
  • DMI, LLC is seeking a Junior Service Desk Analyst, Technician to join our team in Atlanta, Georgia. The role involves assisting CDC personnel with Level 1 IT support requests through ServiceNow, email, phone, and chat channels, with initial troubleshooting and escalation... 
    Servicenow
    Remote job

    DMI

    Atlanta, GA
    21 hours ago
  •  ...You will resolve requests, troubleshoot across platforms, and help test new releases before they go live. This role offers a hands...  ...learning path in IT support with exposure to Yardi, RealPage, and ServiceNow, plus the chance to contribute to onboarding and data cleanup... 
    Servicenow
    Remote job

    Bridge Homes

    Atlanta, GA
    2 days ago
  •  ...Insight Global is looking for an Service Desk Technician to join one of our clients’ IT support...  ...incidents and resolutions within ServiceNow Escalate complex issues to senior Service...  ...Requirements 1-3+ years of Service Desk, Help Desk, or Desktop Support experience Strong... 
    Servicenow

    Insight Global (United States)

    Atlanta, GA
    1 day ago
  •  ...IT assets, provide executive/VIP support when required, and use ServiceNow to manage incidents and service requests. You will work closely...  ..., and workplace technology. Coordinate with Service Desk, Infrastructure, Security, and Application Support teams. Support... 
    Servicenow
    Work at office

    Compugen Systems, Inc.

    Atlanta, GA
    2 days ago
  •  ...Lead transition, knowledge transfer, stabilization and service readiness activities. · Manage projects, technology refreshes and...  ...risk and improvement reporting. Key Skills : ITSM/ITIL, ServiceNow, Service Delivery, Client Management, Project Management, Field... 
    Servicenow
    Permanent employment
    Contract work
    Remote work

    PeopleNTech LLC

    Atlanta, GA
    16 days ago
  •  ...completeness and accuracy • Submit requests for new accounts using ServiceNow ticketing system. • Submit request for setup and delivery of...  ...• Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing... 
    Servicenow
    For contractors
    Work at office
    Remote work

    4P Consulting Inc.

    Atlanta, GA
    2 days ago
  • $63.89k

     ...DMI, LLC is seeking a Junior Service Desk Analyst, Technician to join us. Duties And Responsibilities...  ...Level 1 IT support requests through ServiceNow, email, phone, and chat channels. Conduct...  ...career growth opportunities to help you thrive. Financial - Generous 401(... 
    Servicenow
    Remote work

    DMI

    Atlanta, GA
    2 days ago
  •  ...for supporting customers in three key areas: Customer Support: Help customers as they continue learning and using EasyWMS in their...  ...Previous exposure to ticketing systems such as Jira, Zendesk, or ServiceNow is preferred. Ability and willingness to work out of our... 
    Servicenow
    Work at office
    Immediate start
    Remote work
    1 day per week

    Interlake Mecalux, Inc.

    Atlanta, GA
    4 days ago
  • The Service Desk Analyst is responsible for providing technical support to attorneys and...  ...in the Firm's ITSM platform, and helps ensure a high level of service for a professional...  ..., update, and resolve tickets in the ServiceNow ITSM. Assist with after-hours emergency... 
    Servicenow
    Work at office
    Remote work

    Arnall-Golden-Gregory-LL

    Atlanta, GA
    2 days ago
  • The IT Support Technician I role is to ensure proper IT operations so that end users can...  ...diagnostic and tracking tools such as ServiceNow and Bomgar. The technician may also be...  ...ServiceNow ticketing queue and answer incoming Help Desk calls.Escalate problems, as needed, to... 
    Servicenow
    Temporary work
    Work at office
    Local area
    Flexible hours

    Learfield Ag

    Atlanta, GA
    2 days ago
  •  ...solutions to address client needs and help organizations understand how...  ..., our IT professionals are ready to serve. Essential Job...  ...coordinating the response across Service Desk, Professional Services, and...  ...of Senior Help Desk Technician runbooks, technical standards,... 
    Work from home

    Soluvia IT-Services

    Atlanta, GA
    2 days ago
  • Service Desk Analyst / Desktop Support Engineer 5717 Location: Midtown Atlanta, GA (100...  ...true white-glove support experience while helping drive key technology initiatives across...  ...through Intune and related tools Utilize ServiceNow for incident management, asset tracking,... 
    Servicenow
    Long term contract
    Contract work
    Work at office
    Remote work
    Monday to Friday

    Tier4 Group

    Atlanta, GA
    5 days ago
  •  ...Level 1/1.5 It Support Technician Are you ready to take the next step in your IT career? Join a growing Managed Services Provider (MSP) where...  ...range of technologies and industries. This is not a basic help desk job you'll troubleshoot real issues, support real users, and... 
    Temporary work
    Remote work

    Bowman Williams

    Atlanta, GA
    1 day ago
  •  ...tools and platforms, Fortinet network gear and operations, VOIP, ServiceNow, Asset Management, Active Directory, SCCM, iOS, Android and...  ...receiving and repair including, but not limited to, crawling under desks, lifting, packing, sorting, stacking, moving, and breaking down... 
    Servicenow
    Work at office
    Remote work

    Genuine Parts

    Atlanta, GA
    5 days ago
  • $57.39k

     ...database, network, and cybersecurity teams to resolve complex issues. Maintain accurate incident, problem, and change records using ServiceNow. Participate in after-hours maintenance and operational support activities when required. Identify opportunities for automation... 
    Servicenow

    DMI (Digital Management, Inc.)

    Atlanta, GA
    2 days ago
  • $30 - $33 per hour

     ...administration. **KEY RESPONSIBILITIES** * Manage and distribute ServiceNow tickets.* Review UKG and ADP invoices.* Review instant checks.*...  ...your payroll experience matches the requirements and you are ready to support a fast-moving implementation. This is a three-month... 
    Servicenow
    Hourly pay
    Contract work

    The Intersect Group

    Atlanta, GA
    1 day ago
  •  ...client concerns both remotely and to provide desk side support as well. Receives additional...  ...ITIL Service Management organization and ServiceNow experience is a plus. CCNA (Cisco...  ...Two years of experience at the lower-level Help Desk Support Specialist 2 or position... 
    Servicenow
    Full time
    Work at office
    Remote work

    STI

    Atlanta, GA
    6 days ago
  • FlightSafety International is seeking a Deskside Support Technician to join the onsite IT team at learning centers in the United States. The role emphasizes hands-on support for internal customers, problem solving, and effective communication. You will diagnose and resolve... 

    FlightSafety International

    Atlanta, GA
    4 days ago
  •  ...Excellence Why Work at Georgia State University (GSU)? Are you ready to help transform lives through academic excellence, innovative...  ...academic assistance. The ideal candidate will possess knowledge of ServiceNow or similar ticketing systems and Windows and/or Mac-based... 
    Servicenow
    Temporary work
    Work at office
    Remote work
    Flexible hours
    Afternoon shift

    Georgia State University

    Atlanta, GA
    4 days ago
  •  ...Monitoring: Splunk, AppDynamics, Dynatrace, ELK or similar ITSM: ServiceNow, Jira or similar Integration: Basic understanding of REST APIs...  .... We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success... 
    Servicenow
    Contract work
    Flexible hours

    NTT DATA

    Atlanta, GA
    3 days ago
  •  ...Job Description Job Description Help Desk Support Specialist Come, Innovate, Build, Disrupt & Thrive! Position Overview...  ...Qualifications • 2 years of SharePoint Support experience • 2 years of ServiceNow incident reporting experience • Experience imaging Dell... 
    Servicenow
    Permanent employment
    Full time
    Temporary work
    Work at office
    Remote work
    Work from home

    KēSTA I.T.

    Atlanta, GA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to ServiceNow-Ready Help Desk Technician. Be the first to apply!