HR Assistant - III (USD)

Job Title: Payroll Associate - HR Operations Location: 51 Madison Avenue New York, NY 10010, United States Duration: 6 month contract Payrate: $34/hr Position Overview New York Life is seeking a Payroll Associate (PF2) to join our HR Operations Payroll team. This role supports the execution of end-to-end payroll processing within an in-house SAP Employee Central Payroll (ECP) environment. The Payroll Associate will perform core payroll activities, partner with internal stakeholders, and help oversee outsourced operational support. This position requires a detail-oriented professional who can manage routine payroll processes independently, apply sound judgment to resolve issues, and contribute to continuous process improvement initiatives. Key Responsibilities Payroll Processing Execute and support bi-weekly payroll processing in SAP Employee Central Payroll (ECP) Review and validate payroll data including hires, terminations, pay changes, and adjustments Perform payroll audits, reconciliations, and issue resolution Ensure payroll is processed accurately and in accordance with established timelines Vendor & Offshore Coordination Provide day-to-day oversight and guidance to offshore payroll support team (Accenture) Review work output for accuracy, completeness, and adherence to service standards Manage garnishment processes in coordination with third-party vendor (Strada) Monitor vendor performance and ensure service level expectations are met Employee Support & Case Management Respond to payroll-related inquiries through case management systems Partner with HR, Employee Relations, and other internal teams to resolve pay-related issues Ensure timely, accurate, and professional communication with stakeholders Testing & Process Improvement Participate in payroll system testing (e.g., support packs, enhancements, process changes) Identify opportunities to streamline processes and improve efficiencySupport implementation of automation and process improvements Controls & Compliance Ensure adherence to payroll policies, procedures, and internal controls Maintain accurate documentation and support audit activities Collaborate with Payroll Tax team and other stakeholders as needed Qualifications Required Bachelors degree or equivalent work experience 1-3 years of payroll, HR operations, or related experience Working knowledge of payroll systems (SAP ECP preferred) Strong attention to detail and organizational skills Ability to manage multiple priorities in a deadline-driven environment Effective communication and problem-solving skills Key Competencies Analytical thinking and attention to detail Accountability and ownership of work Collaboration and teamwork Ability to work with moderate guidance and exercise sound judgment Continuous improvement mindset #J-18808-Ljbffr The Matlen Silver Group, Inc.