Experienced User Support Specialist - Enterprise IT
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a User Support Specialist – Journeyman in Washington, DC to deliver tiered end-user support in a mission-critical enterprise environment. You will handle hardware, software, and network issues, manage incidents with ITSM tools, and support onboarding, access management, and knowledge base development while adhering to SLAs and DoD 8140 compliance. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
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...Position Overview The Customer Service Representative, Senior provides advanced technical support for users of enterprise IT services in a highly regulated federal environment. The role owns complex incidents and service requests, performing deep diagnostics across hardware...Contract workWork experience placementWork at officeRemote work- ...END-USER SUPPORT Position Summary: The End User Support Specialist will support the Air Force Review Boards Agency (AFRBA)... ...supporting OpenText products and enterprise applications in secure DoD... ...Provide technical support to users experiencing issues with OpenText-based...Contract work
$24.62 - $32.02 per hour
...Responsibilities Provide first‑line support for common technical issues... ...clear documentation of user issues and resolutions. Perform... ...basic training activities on enterprise systems and tools, reinforcing... ...experience. 0-3 years of experience in IT support or help desk roles...Contract workWork at office- ...’s commitment to hiring and supporting active‑duty and veteran employees... ...POSITION SUMMARY The Enterprise IT Service Desk (EITSD) Support... ...The EITSD provides support to users of GSA’s internal... ...Journeyman Computer User Support Specialist, your primary responsibility...Contract workFor contractorsWork experience placementRemote workShift work
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The User Support Specialist - Journeyman provides tiered technical support to end users in a mission‑critical enterprise environment, resolving hardware, software, and network issues while maintaining... ...on managing support requests through IT service management tools, ensuring...Contract workWork at officeRemote work- Headquarters: Bethesda, MD URL: ORCID is seeking an experienced and enthusiastic professional for the position of fully remote Temporary User Support Specialist. If you like the flexibility of a remote organization and the public-service orientation of a non-profit, join...Remote jobFull timeTemporary workFixed term contract
- Role Overview The User Support Specialist - Journeyman provides tiered technical support to end users in a mission-critical enterprise environment, resolving hardware, software, and network issues... ...eligible to work in a federal IT environment. Benefits Monetary compensation...
$25.7 - $35.7 per hour
...by the client The Work The Computer User Support Specialist provides technical support to end users... ...in technical support or a related IT field. Current DoD 8570 Information Assurance... ...Experience maintaining enterprise printer devices such as Xerox, Lexmark...Contract workTemporary workInterim roleWork at officeLocal areaRemote workMonday to FridayFlexible hoursShift work$46.4k - $74k
...Position We are searching for an experienced, detail-oriented, and customer service focused IT Support Specialist to join our Product Lifecycle Management (PLM) and Computer... ...Provide technical support to users for CAD software packages and Siemens Teamcenter...Full timeWork experience placementWork at office- ...Role Overview The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This... ...and experience with Active Directory and common enterprise applications. Requirements Proficiency in troubleshooting...Remote work
$60k - $75k
...PaintCare is seeking a detail-oriented Data Support Specialist to join its team. This role is central... ...applications simultaneously, including enterprise and document management systems, to... ...reports, managing lists, troubleshooting user issues). Hands‑on familiarity with...Full timeWork at officeLocal areaRemote workShift work- ...ITIL Foundation; Apple Certified IT Professional; Certified SysOps... ...Provide timely technical support, advanced front-line troubleshooting... ..., knowledge base articles, user guides, automation scripts,... ...activities. PERSONNEL REQUIREMENTS Enterprise-level administration and...Permanent employmentCasual workH1bWork at officeRemote workMonday to Friday
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$81k - $98k
...development in America and globally. About the role The IT Support Specialist provides technical assistance to end‑users, ensuring efficient operation of hardware,... ...and group policies. Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration...Bi-weekly payRemote work$60k - $99k
IT Support Specialist - Arlington, VA Job Description Overview CoStar Group is a leading global provider... ...real estate. We are looking for an experienced IT Support Specialist to join our team... ...support rotation providing support to users in offices across the US via remote...Full timeWork at officeRemote work$61.85k - $78k
...GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical... ...to software, hardware, and core enterprise systems that cannot be resolved by Tier... ...support organization. Manage advanced user configurations and access controls within...Full timeCurrently hiringRemote workFlexible hours
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