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Remote SMB Customer Success Manager: Growth & Retention

Xplor

Xplor is seeking a Customer Success Manager to oversee a portfolio of SMB customers, focusing on onboarding, renewal, upsell and adoption. You’ll build strong relationships with executives and stakeholders, ensuring a best-in-class experience and long-term value.

Reporting to the Manager of Customer Success, you will drive product adoption, manage campaigns, and work cross-functionally to mitigate churn and support revenue growth across 1–3 location clients.

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Vacancy posted 9 hours ago
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