HR Operations Coordinator

Job Type


Full-time

Description

The HR & Talent Coordinator plays a critical role in ensuring the flawless execution of core HR processes that impact the full employee lifecycle. With deep HR and talent experience, this individual delivers with a strong sense of urgency, a commitment to 100% accuracy, and a passion for supporting a great employee and candidate experience. The role provides key support in pre and onboarding, employee relations, hiring & recruiting, talent management and compliance. The HR & Talent Coordinator serves as a trusted partner to both field and corporate teams, reinforcing the company's values and standards in every interaction.

Key Responsibilities
Onboarding & Employee Experience (Day 1 - Week 1 - Month 1)

• Lead and continually refine the onboarding process to ensure a positive, consistent, and branded new hire experience from offer acceptance through the first 30 days

• Coordinate and automate pre-boarding activities including background checks, systems access, and new hire documents to ensure a smooth Day 1, week 1 experience

• Facilitate orientation meetings, ensuring new hires are set up for success and productivity early

• Own follow-up touchpoints during the first week and first month to proactively address any gaps, contributing to increased new hire satisfaction and reduce early turnover

Recruiting & Talent Management Support

• Coordinate interview scheduling with speed and professionalism; ensure a positive candidate experience

• Support hiring managers with job postings, pre-employment screening, and offer logistics

• Partner with HR and hiring leaders to improve time-to-fill and ensure a smooth recruitment process.

• Support administration of talent assessments and reporting. Provide support for leadership programs, onboarding, and culture initiatives

HRIS & Data Accuracy

• Maintain and audit employee data in the HRIS (e.g., Paylocity) with 100% accuracy and confidentiality

• Ensure timely processing of employee lifecycle changes in HRIS and ERP (hires, promotions, terminations, transfers) and assist with system upgrades or implementations

• Run and distribute regular HR and compliance reports; support audits with complete documentation

• Generate and analyze reports/dashboards on compliance, performance reviews, and succession tools.

• Partner with HR, IT, and Communications to integrate systems and support engagement campaigns.

• Assist with special projects such as new system launches, digital enhancements, and process improvements.

Employee Relations, Compliance & Process Excellence

• Serve as a go-to resource for employee inquiries with fast, clear, and value-driven responses

• Support employee relations documentation and follow-ups, helping HR leaders ensure consistency and policy alignment

• Ensure full compliance with federal, state, and local employment laws and internal policies

• Maintain digital and physical employee files with strict confidentiality and precision

Engagement, Culture & Communication

• Monitor and respond to inquiries in the HR mailbox. Respond or escalate request to resolve most transactions within 24-48 hours. Automate where appropriate.

• Support HR communications including announcements, newsletters, and recognition programs

• Assist in coordinating employee engagement surveys, events, and celebrations that reinforce culture.

• Model professional and values-aligned behavior in every interaction, acting as a culture ambassador

Requirements

• 2+ years of progressive experience in HR and/or talent acquisition

• Proven track record of delivering HR & learning processes with speed, accuracy, and professionalism

• Advanced proficiency in Microsoft Office (Excel, Word, Outlook) and HRIS platforms (e.g. Paylocity, Workday)

• Strong communication skills and demonstrated ability to partner cross-functionally

• High level of discretion, attention to detail, and accountability

• Experience working with confidential employee information in a fast-paced environment

Preferred Qualifications

• Experience supporting multi-site or multi-state operations, including hourly and salaried populations

• Familiarity with Paylocity platforms and Applicant tracking systems, recruiting processes

• HR certification (PHR, SHRM-CP) a plus

Core Competencies

• Operational Excellence: Delivers fast and accurate execution of all HR tasks with pride and discipline

• Service-First Mindset: Puts the employee and candidate experience at the center of everything

• Proactive & Accountable: Takes initiative, owns outcomes, and sees things through to resolution

• Trusted Partner: Builds credibility across teams through professionalism, responsiveness.

• Change-Ready: Flexible, resourceful, and composed in a fast-growing, dynamic environment

Our Purpose & Values:

Making memories through laughter and play

• Play to Win: We know the score and step up with energy, ownership and teamwork.


• Lead with Heart: We do the right thing for our team, players and partners. We lead with kindness

• Make their Day: We spark laughter and turn ordinary into unforgettable.


• Better than Yesterday: We are always curious, improving, innovating and playing smarter.

Salary Description


$65,000 - $75,000