Benefits Consultant

Join to apply for the Benefits Consultant role at NC Department of Health and Human Services The OSHR Flexible Benefits Division administers statewide 125 benefit and wellness programs for North Carolina state employees, university employees, select community colleges, and charter schools with a pre-tax voluntary benefits program. Program administration includes product design, vendor selection, vendor management, compliance, and coordination with key stakeholders. In addition to offering the State of North Carolina’s Section 125 benefit program includes worksite wellness, employee awards and recognition, and financial wellness. We are in search of a dynamic and experienced benefits professional to become a part of our team, responsible for administering the NCFlex benefit program. This position will offer education and guidance to the state’s Health Benefit Representatives (HBR), state employees, and management. The role will be situated in the western region of the state, which includes the following counties: Alleghany, Alexander, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Cherokee, Clay, Cleveland, Gaston, Graham, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes, and Yancy. This Role Will Entail The Following Responsibilities Work with personnel from agencies, universities, community colleges, and charter schools to inform their staff about the NCFlex benefits. Provide coaching and training to benefit representatives regarding NCFlex benefits. Sustain a consultative partnership with benefit representatives from agencies, universities, community colleges, and charter schools to guarantee effective communication and emphasize customer service. Utilize various presentation methods such as PowerPoint. Oversee employee educational initiatives, including presentations and benefit fairs, which may involve traveling to these events. Knowledge Skills And Abilities/Management Preferences Proven expertise in delivering presentations and training on benefits plans, procedures, and processes. Established experience with employee benefit programs and enrollment systems. Required experience in managing HR benefit policies and procedures. Demonstrated skills in technical analysis and problem-solving. Knowledgeable of modern office methods and equipment, including experience with personal computers utilizing SharePoint, Microsoft Word, Excel, PowerPoint, etc. Experience in gathering statistical data for reporting related to employee benefits. Physical Requirements Must be able to lift 20 lbs. Licensure Or Credentials Required Must have a valid driver’s license. This is a full-time position (40 hours per week) with State Benefits. Learn more about OSHR Follow us on social media: Facebook, X, LinkedIn Minimum Education And Experience Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution and two years of experience required; or High school or GED diploma and 6 years of progressive experience in Human Resources; or equivalent combination of education and experience. Education and Experience Equivalency Guide Questions during your Application Process? The Office of State Human Resources (OSHR) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act (SHRA). It is the policy of the State of North Carolina and the Office of State Human Resources (OSHR) that all employees provide proof of employment eligibility on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). Please ensure that you fill out the application completely. Applicants are not permitted to submit more than one application for a single job posting. Only one application submitted before the closing date will be considered. Applications must be received by 11:59 PM on the closing date. All information should be entered in the designated sections, including Education, Work Experience, and Certificates & Licenses. Resumes cannot be submitted as a substitute for completing this application. Given the high volume of applications we receive, we cannot provide updates on the status of your application while it is being processed. The hiring process may extend over several weeks. Reference checks will be conducted for all leading finalists. If the position necessitates a background check and/or drug screening, this will also be carried out for all selected top finalists. The Office of State Human Resources (OSHR) is an Equal Employment Opportunity Employer. Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax, referencing the contact information below. All applicants should indicate the position number and job title in the section "Jobs Applied For". Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If applicants are a former member of the NC National Guard who served for at least 6 years and were discharged under honorable conditions, they must attach either a DD-256 or NGB 22 along with their state application. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript. Applicants with degrees not conferred at a United States College or University must attach a degree verification stating that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website. Transcripts, degree evaluations, and cover letters may be uploaded with your application. Candidates may be reached via email, phone, or SMS regarding the status of their application, based on the communication preference they chose during the application process. For questions related to this job posting that do not pertain to your application status, please contact: Office of State Human Resources (OSHR), Division of Human Resources, View phone number on click.appcast.io. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter Natalie Montague Recruiter Email View email address on click.appcast.io Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Government Administration Referrals increase your chances of interviewing at NC Department of Health and Human Services by 2x Get notified about new Benefits Consultant jobs in Buncombe County, NC. Customer Service Representative (Loan Consultant I) – This description is part of a broader content set and may contain non-relevant sections. #J-18808-Ljbffr