Front Desk Agent (Hotel Resort) - Bilingual (English/Spanish)

Job Description Job Description Job Title: Front Desk Agent (Hotel Resort) – Bilingual (English/Spanish) Location: Pompano Beach, FL Employment Type: Full-Time | Temp-to-Hire Job Description: A hotel resort in Pompano Beach is seeking a motivated Customer Service Front Desk Agent to join their team. In this role, you will be the first point of contact for guests and a key contributor to their overall experience. You will help create a welcoming and professional environment at all times. Responsibilities: Manage guest check-in and check-out processes Handle reservations accurately and efficiently Provide excellent customer service to all guests Respond to guest inquiries and requests in a professional manner Maintain a clean and organized front desk area Support overall guest satisfaction and hotel operations Schedule: 1st Shift: 6:30 AM – 2:00 PM 2nd Shift: 9:30 AM – 6:00 PM 3rd Shift: 2:30 PM – 11:30 PM Flexibility to work weekends and holidays is required Requirements: Previous customer service or front desk experience preferred Strong communication and interpersonal skills Bilingual English/Spanish preferred Professional appearance and attitude Ability to work in a fast-paced hospitality environment Apply today to become part of a professional hospitality team focused on guest satisfaction and service excellence. Company Description Customer Driven Staffing's mission is to help employers achieve organizational success by creating relationships that work! We strive to provide a personal and professional service experience to our employees, customers, and business partners. Company Description Customer Driven Staffing's mission is to help employers achieve organizational success by creating relationships that work! We strive to provide a personal and professional service experience to our employees, customers, and business partners.