HR Operations Specialist, San Francisco

Join Plaud Inc.

Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.

Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.

Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.

• Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
• Define the next-gen paradigm for human-AI interaction.
• Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
• Work with passionate teammates who value innovation, collaboration, and customer success.
• Grow your career in a culture that champions continuous learning and fast career development.
• Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

What You Will Do

• Lifecycle Management: Own the end-to-end US onboarding and offboarding process, including contract execution and I-9 verification, ensuring a "day-one ready" experience for every new hire.
• Payroll & Benefits Support: Act as the primary coordinator for US payroll data entry and benefits administration, partnering with external vendors to guarantee 100% accuracy and on-time delivery.
• Visa & Immigration Coordination: Support our international talent by tracking visa statuses and coordinating with legal counsel for timely USCIS filings and renewals.
• Process Optimization: Refine US-specific Standard Operating Procedures (SOPs) to make our operations more scalable and "AI-ready."
• Employee Support: Serve as the friendly go-to contact for US-based employees regarding payroll queries, policy clarifications, and general operational support.

Minimum Qualifications

• Experience: 1–3 years of experience in HR operations, administrative coordination, or a similar detail-oriented role within a corporate environment.
• US Compliance Knowledge: Familiarity with US employment basics, including I-9 requirements, at-will employment, and general payroll cycles.
• Detail Obsession: A proven track record of managing high-volume data entry or documentation with zero errors.
• Communication: Excellent verbal and written English skills, with the ability to explain complex HR processes to employees in a clear, friendly manner.
• Adaptability: A "can-do" attitude and the ability to thrive in a high-growth, fast-changing tech startup landscape.

Preferred Qualifications

• Tech-Savvy: Experience using modern HRIS platforms (e.g., BambooHR, Rippling, or Deel) and a curiosity for using AI tools to automate repetitive tasks.
• Visa Expertise: Prior exposure to US immigration types (H-1B, L-1, O-1) and the specific documentation required for each.
• Multi-State Exposure: Basic understanding of the complexities of managing employees across different US states (Nexus).
• Global Mindset: Experience working within a global team across different time zones (specifically connecting US and Asia-based leadership).

What We Offer

• Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud's long-term success.
• High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
• Competitive Compensation $90K-$125K base salary+performance bonus+Equity.
• Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
• Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
• Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
• Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
• Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.