Charles Hotel In Harvard Square - House Attendant-Lobby

Charles Hotel In Harvard Square - House Attendant-Lobby Compensation $22.00 - $26.00/hour Job Type Regular Description Join Our Team as a House Attendant! The House Attendant plays a key role in creating a clean, welcoming, and enjoyable environment for guests. This position is all about keeping public areas sparkling, assisting guests with friendly and helpful service, and supporting the setup of events that add excitement to their stay. In addition to being a behind-the-scenes hero for the housekeeping team, the role requires individuals who are detail-oriented, physically capable, and committed to delivering exceptional service with a positive attitude. KEY SKILLS/RESPONSIBILITIES Master of the Mess-Free Zone: Keep every nook and cranny spotless—from equipment to facilities—because sparkling clean is the only way we roll. Shine Patrol: Tidy up lobbies, hallways, and restrooms so they’re not just clean—they’re impressively polished. Carpets, furniture, and fixtures should all be guest-ready and gleaming. Guest Whisperer: Be quick on your feet when guests need something. Deliver with a smile and make every interaction feel like five-star service. Event Sidekick: Help set the stage for meetings and events. Whether it’s chairs, tables, or tech, you’re part of the behind-the-scenes magic. Safety First, Always: Keep sensitive areas secure, handle lost-and-found items like a pro, and follow safe work habits to stay injury-free and ready for action. EDUCATION & EXPERIENCE High school diploma or equivalent preferred; experience in a hotel or related field is a plus. Valid driver’s license for the applicable state required, along with an acceptable Motor Vehicle Driving Record (MVR) if driving is property specific. Ability to perform well in stressful or high-pressure situations. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

PROPERTY INFORMATION:

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts. #J-18808-Ljbffr Aimbridge Hospitality