Administrative Assistant I

Aqua Administrative Assistant Position

Aqua, an Essential Utilities company, is looking for an Administrative Assistant based in Sharon, PA. Working under the direction of the assigned Field Supervisor, this person will oversee and manage administrative workflows in our Sharon and other Operating Divisions.

Essential Duties

• Perform a variety of administrative activities for various departments; this involves using multiple applications and software programs.
• Organize and maintain departmental files & records, including project records.
• Complete monthly credit card statements for employees.
• Compile departmental budgetary data to prepare reports (both standard and special/custom). Compile lost water reports.
• Prepare and process monthly invoices as well as operational and compliance reports. Ask supervisors if invoices are approved for payment.
• Generate Purchase Orders [P.O.'s] by utilizing our SAP system. POs are used for construction and engineering contracts.
• Coordinate the processing of all departmental invoices and then submit them to our internal Accounts Payable [A/P] team.
• Coordinate service/work orders with field employees.
• Track inventory using our SAP system.
• Submittal of compliance related data and materials. Use work orders to track number of valves exercised, meters replaced, hydrants inspected, main breaks completed.
• Serve as Telephone Operator / Receptionist for inbound calls at the Sharon office: this involves answering phone calls and answering the door for small deliveries.
• Provide accurate information and help resolve issues/complaints from contractors, public officials, customers, and other callers.
• Provide miscellaneous clerical support: coordinating mail delivery, preparation of correspondence, etc.
• Assisting customers with billing and service-related questions. Maintain confidentiality in all aspects of customer and employee information.
• Performs all other duties as assigned.

Qualifications

• High School Diploma (or GED); completion of college coursework is a plus.
• At least 2 years of professional experience working with administrative functions.

Knowledge, Skills, and Abilities

• Technical aptitude with proficiency in Microsoft Office software programs (Email, Word, Excel, PowerPoint); experience working with SAP software is a plus!
• Excellent written & verbal communications skills.
• Strong customer service skills.
• Ability to work well under pressure.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
• A Team Player demeanor with the ability to work effectively and multi-task in a team-fostered environment.