Patient Care Coordinator - Women's Health

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position provides clinical expertise and coordination of care and services aimed at enhancing patient-centered care and maximizing outcomes across the patient care continuum from pre-admission through discharge, including monitoring patient care to ensure progress towards desired outcomes, addressing patient and family needs, resolving obstacles to effective care and together with the interdisciplinary team, planning for patient discharge. This position may be required to access and administer medications within their scope of practice and according to State Law.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• Assesses, communicates and addresses patient and family care needs throughout the patient's stay.

• Acts as the key coordinator and contact for the patient care plan.

• Acts as clinical resource and support for bedside staff to address complex patient needs and assist with complex procedures.

• Collaborates with other Care Coordinators and Charge Nurses to identify burden of care and assign core team members.

• Participates in medical rounds at least two mornings a week.

• Attends patient evaluation conferences twice weekly, brings updates on patient progress, barriers to discharge and other concerns.

• Attends and participates in team program meetings.

• Updates and monitors nursing orders as needed based on care plan changes.

• Attends discharge briefing to give and receive updates on barriers to discharge and discharge needs.

• May follow up with patients within one week of discharge by performing post discharge follow up phone calls.

• At the discretion of department operational and patient care needs, this position is required to work rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system. Regular, reliable, and punctual attendance during assigned shifts is considered an essential function of the role.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.

• Ability to provide care appropriate to the population served.

• Excellent human relations and effective communication skills.

• Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.

Qualifications

Required

• Bachelor's Degree in Health Care Administration, Health Science or related field or equivalency.

• One year of related nursing experience.

Licenses Required

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

• Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.

* Additional license requirements as determined by the hiring department.

Qualifications (Preferred)

Required Experience:

• Certification as an Electronic Fetal Monitoring (C-EFM) through NCC.

• Minimum of 2 years Obstetric/Antepartum inpatient nursing experience.

• Bachelors of Science in Nursing Degree (BSN)

Preferred Experience:

• Certified Inpatient Obstetric Nursing (RNC-OB) through NCC

• Certified Inpatient Antepartum Nursing (RNC-IAP) through NCC

• Cardiac Vascular Nurse Board Certified (CV-BC) through ANCC

• Specialty Experience: Prior nursing experience in High Risk Obstetrics/Maternal-Fetal Medicine, Cardiology, and/or other Outpatient Specialty Clinics.

• Care Coordination: Experience with care coordination, case management, and/or managing patient registries/dashboards within an Electronic Health Record (EHR) system.

• Leadership: Leadership experience (e.g., Charge Nurse, Committee Lead, or Program/Project Manager).

Additional Notes: The RN High-Risk Cardio-Obstetrics (CVOB) Care Coordinator provides direct clinical nursing care and longitudinal care coordination for pregnant and postpartum patients with complex cardiovascular conditions within University of Utah Health’s multidisciplinary Cardio-Obstetrics program. Working collaboratively with Maternal-Fetal Medicine (MFM), Cardiology, and other specialty teams, this role supports patients during clinic visits while serving as a consistent clinical connection throughout pregnancy, transitions between inpatient and outpatient care, and the postpartum period. The RN proactively monitors the Cardio-Obstetrics patient population to identify gaps in care, facilitates coordinated multidisciplinary care days and timely follow-up, tracks and communicates results of diagnostic testing and laboratory studies, supports clinical triage and patient education, and helps ensure referrals, appointments, and recommended surveillance are completed. The nurse coordinator participates in multidisciplinary planning for medically complex patients and supports individualized discharge and transition-of-care planning, including coordination of follow-up services and temporary lodging or community resources when patients must remain near the health system for ongoing maternal care, frequent follow-up, or while an infant remains hospitalized. The RN also assesses and helps address psychosocial needs by connecting patients and families with appropriate mental health services, peer-to-peer support, support groups, social services, and other community or health-system resources. Through direct patient care, proactive outreach, multidisciplinary collaboration, and attention to both clinical and psychosocial needs, the RN promotes continuity, reduces fragmentation, and helps ensure high-risk Cardio-Obstetrics patients and their families receive the right care and support from the right team at the right time.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This position involves intensive work that may exert up to 100 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects such as medical equipment, or patients while providing medical care. Workers may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Multi-lingual Candidates Welcomed

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affrimiative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at View phone number on click.appcast.io. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:
Online reports may be submitted at oeo.utah.edu/

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at View phone number on click.appcast.io for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at View phone number on click.appcast.io or View phone number on click.appcast.io or Hospitals and Clinics Human Resources at View phone number on click.appcast.io if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 85913
Reg/Temp Regular
Employment Type Full-Time
Shift Variable
Work Schedule Mon-Fri
Clinical/Non-Clinical Status Clinical
Location Name Acute Care Complex (ACC)
Workplace Set Up On-site
City Salt Lake City
State UT
Department UUH OPC 35A WCSL Amb Admin
Category Nursing
Workplace Set Up On-site