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Change Manager

Abercrombie & Fitch

## Technology Change Manager - A&F Co.Applylocations: Columbus, Ohiotime type: Full timeposted on: Posted Todayjob requisition id: JR103206**Job Description:**The Technology Change Manager will lead change for complex, cross-functional technology initiatives (tools, data, AI). This role owns the end-to-end ADKAR lifecycle and ensures successful adoption of new ways of working by connecting change efforts to business outcomes and future-state goals.**What Will You Be Doing?****Key Responsibilities:****Change Planning & Execution (ADKAR)*** Own full ADKAR lifecycle: impact, risk, communications, training, adoption* Conduct change impact and readiness assessments* Identify risks/resistance and execute mitigation plans* Own training strategy and deliverables (course outlines, curriculum, and training documentation)* Deliver all change artifacts (comms, stakeholder plans, adoption tracking)**Agile Delivery Integration*** Align change work to Agile lifecycle (design → build → test → release → adoption)* Embed change activities into project plans and sprint cycles* Partner closely with product, tech, and project teams**Stakeholder Alignment & Communication*** Clearly articulate the “why” behind changes* Build alignment across business + technology stakeholders* Translate complex topics into clear, executive-ready storytelling (e.g., PPTs, comms)* Drive engagement and buy-in at all levels**Strategic Thinking & Business Alignment*** Connect change efforts to business outcomes, operating model, and future state* Identify adoption risks and influence solution/design improvements* Monitor adoption metrics and adjust plans to improve outcomes**Leadership & Influence*** Coach leaders and teams through change* Influence without authority across cross-functional teams* Act as a trusted partner to both technologists and functional leaders**What Do You Need to Bring?****Required Qualifications (Must-Haves)*** Minimum 3 years of change management experience (non-negotiable)* Proven experience executing end-to-end change (ADKAR or similar)* Strong communication and executive storytelling skills* Ability to build relationships and drive alignment across stakeholders* Experience supportingenterprise technology or transformation initiatives* Strong problem-solving and strategic thinking skills* Ability to operate independently in a fast-paced, ambiguous environment**Preferred Qualifications (Nice-to-Haves)*** Change management certification (e.g., Prosci)* Experience working in Agile / product delivery environments* Exposure to large-scale digital, data, or AI transformations**Success Measures*** High adoption and effective use of new tools/processes* Strong stakeholder alignment and positive feedback* On-time delivery of change plans and deliverables* Measurable improvement in adoption, engagement, and business outcomes* Ability to proactively identify and mitigate adoption risks**Benefits & Perks**As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:* Incentive bonus program* 401(K) savings plan with company match* Annual companywide review process* Flexible spending accounts* Medical, dental and vision insurance* Life and disability insurance* Associate assistance program* Paid parental and adoption leave* Access to fertility and adoption benefits through Carrot* Access to mental health and wellness app, Headspace* Paid Caregiver Leave* Mobile Stipend* Paid time off and one paid volunteer day per year, allowing you to give back to your community* Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)* Seven associate wellness half days per year* Merchandise discount on all of our brands* Opportunities for career advancement, we believe in promoting from within* Access to multiple Associate Resource Groups* Global team of people who will celebrate you for being YOU!**Company Description**Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.**ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.** #J-18808-Ljbffr

Vacancy posted 1 day ago
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