Document Compliance Specialist
Ushers Machine and Tool Co., Inc.
Job Description
Job Description
Description:
Document Compliance Specialist
Manufacturing | Quality | Greenville, SC
Love organization, precision, and making chaos behave? We’re looking for a Document Compliance Specialist to own our quality documentation and keep our systems audit-ready, accurate, and rock-solid.
What you’ll do (aka your superpowers):- Manage the full lifecycle of quality documents (create, revise, approve, archive)
- Keep ISO 9001 and internal standards on point
- Maintain revision control and record retention in ERP and databases
- Partner with Quality, Engineering, Manufacturing, and Shipping to fix documentation gaps
- Prep documentation for audits and customer requirements
- Convert paper processes into streamlined digital workflows
- Ensure inspection records, certifications, and quality paperwork are complete and compliant
- 3–5 years in manufacturing, quality, or compliance documentation
- Experience with ERP systems and document control processes
- Sharp attention to detail and strong organizational skills
- Comfortable juggling multiple priorities without losing accuracy
- Solid communication skills and a collaborative mindset
- Associate or Bachelor’s degree (or equivalent experience)
- High-impact role with real visibility across the organization
- Opportunity to improve systems, not just maintain them
- Stable manufacturing environment with room to grow
- A team that actually appreciates people who “get the details right”
If you’re the kind of person who notices version errors before anyone else does, we want to meet you.
As part of our hiring process, candidates may be asked to complete pre-employment assessments related to the position. These assessments help us evaluate the skills, abilities, and work-related strengths needed for the role and provide additional insight as we determine the best fit for both the candidate and our team.
We are an Equal Opportunity Employer and are committed to providing a workplace free of discrimination. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.
Requirements: SUMMARY OF DUTIES: The Document Compliance Specialist is responsible for ensuring all documentation related to the Quality Management System (QMS) within the ERP system and internal databases is accurate, current, and compliant with ISO 9001 and Aalberts requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversee the full document life cycle, including creation, review, approval, distribution, revision, archiving, and removal of obsolete versions.
- Control, manage, and maintain all Quality documentation, including procedures, work instructions, and forms
- Conduct regular internal audits of documentation processes to identify areas for improvement or non-compliance
SPECIFIC DUTIES ASSIGNED:DOCUMENT CONTROL
- Maintain accurate revision control of documents to ensure the latest, approved versions are in the applicable network folders
- Manage the record retention schedule and secure storage of quality records
- Ensure standard templates are established, controlled, and updated for each level of documentation
- Work with all departments to provide documentation requirement guidance, resolve documentation issues and standardize documentation processes
- Identify potential gaps in process documentation, work with and Engineering (Quality & Manufacturing) to ensure that missing documents, correct/update current documents, etc. are implemented
- Assist in the preparation for external audits by providing necessary documentation and records
- Identify potential gaps in process documentation, work with and Engineering (Quality & Manufacturing) to ensure that missing documents, correct/update current documents, etc. are implemented
- Assist in the preparation for external audits by providing necessary documentation and records
- Finalizing inspections for all document related verifications and/or creation: Verification of applicable records are on file and conforming, creation of certifications, issuing new Tickets, etc.
- Collects, reviews, manages, and supplies required records for Qualification requirements for Quality Engineering: material test reports, subtier certifications, NDT records, etc.
- ERP documentation development – transitioning paper-based inspection forms into electronic-based for specific ERP Routing operations (RI’s IP’s & FI’s)
- Ensure Records are properly identified, organized and readily available upon request
- Perform other document-related administrative duties as assigned
MANUFACTURING SUPPORT
- Interfaces with Quality, Manufacturing, Engineering, and Shipping to resolve documentation discrepancies
- Provides guidance on documentation requirements, forms, and record keeping expectations
- Ensures quality paperwork aligns with routers, inspection criteria, and customer flow downs
- Supports continuous improvement efforts related to document accuracy, efficiency, and standardization
GENERAL RESPONSIBILITIES:
- Receive and understand daily job assignments, priorities, and work instructions
- Organize, clean, and maintain work area to promote neatness
- Assure all department work centers and related areas are safely maintained, clean, and organized
- Performs all work within the scope of abilities under all quality and safety policies and practices
- Establish and maintain effective, positive, and professional communication with all co-workers
- Willingly performs other duties as trained and able
SUPERVISORY RESPONSIBILITIES:
- Not Applicable
EDUCATION & EXPERIENCE:
Associate or Bachelor’s degree in Quality, Manufacturing, Business, or related field OR equivalent experience
3–5 years of experience in a manufacturing environment involving quality documentation, inspection records, or compliance
CERTIFICATES, LICENCES, & REGISTRATIONS:
N/A
QUALIFICATIONS, KNOWLEDGE, & SKILLS:
Must have:
Ability to work independently; to make good, sound, and timely decisions; to exercise proper judgment and discretion
Ability to manage multiple priorities with keen attention to detail, strong analytical and reasoning skills
Ability to understand, track, organize and successfully complete multiple tasks and projects
Ability to effectively communicate and interact diplomatically with employees, customers, and associates
Ability to handle and process information in a timely and confidential manner
Ability to sustain high energy and enthusiasm with the appropriate level of urgency as needed
Ability to read, interpret and understand all manner of accounting and financial regulations, contracts, forms, etc.
Ability to learn and accurately use all company computer quality-related software programs
Ability to utilize Microsoft Office products such as Excel, Word, Outlook, and PowerPoint
Ability to demonstrate proficiency of using enterprise resource planning (ERP) system
Ability to receive and understand training by various methods: i.e., oral, written, on-the-job, computer-based, etc.
Ability to create and maintain documentation for reports, procedures, and databases
Excellent writing/speaking skills and the ability to communicate professionally, objectively, and effectively
Sufficient ability to read, write and speak in English and be understood; and to follow instructions
Sufficient visual acuity (corrected) to be able to read and view paperwork, printouts, ledgers, computer screens, etc.
Sufficient manual dexterity to type and operate office equipment as related to the fulfilling assigned duties
Ability to understand and fully support the company Mission, Safety and Quality policies to the letter of each
PHYSICAL DEMANDS:
Must have speaking ability; and sight/hearing senses or use prosthetics to enable and adequately perform the job
Must be able to stand/sit continuously daily and twist, turn, bend, and reach freely without pain or discomfort
Must have sufficient dexterity in both hands and arms to perform routine typing and use of office equipment
Physical activity: Sitting, walking, standing, typing, holding, grasping, etc. approximately 85% of time
Bending, reaching outwards and above shoulders, and lifting twenty pounds unassisted approximately 15% of time
WORK ENVIRONMENT:
Job activities are generally performed in a lighted and ventilated office and/or factory environment.
One will be exposed to changes in ambient temperature, noise, and dust without abnormal hazards or risks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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