Janitorial Account Manager

Peak Workforce Solutions (Newbold) is seeking a District Manager for our client in Tulsa, OK who is a creative, energetic individual with a "Whatever It Takes" attitude in fulfilling their job duties.

The Janitorial Account Manager is responsible for overseeing all cleaning and maintenance operations within a shopping mall environment. This role ensures high standards of cleanliness, safety, and customer satisfaction while managing janitorial staff, vendor relationships, and client expectations.

Compensation and Benefits:

Salary: $56,000 per year

Benefits:

• Competitive base salary


• Company laptop and cell phone


• Paid vacation/holiday


• 401K with company match


• Health/Dental/Vision Insurance


• Employee Assistance Program (EAP)


• Employee Discount Program

Management

• Oversee daily janitorial operations including interior and exterior cleaning, restrooms, food court areas, and common spaces


• Ensure compliance with cleaning schedules and quality standards


• Conduct regular inspections to maintain a clean, safe mall environment

Staff Supervision

• Recruit, train, schedule, and supervise janitorial team members


• Monitor performance and provide coaching, feedback, and disciplinary actions when needed


• Ensure proper staffing levels for peak and off-peak hours

Client Relations

• Serve as the primary point of contact for mall management and tenants


• Address concerns, complaints, and service requests in a timely and professional manner


• Maintain strong relationships to ensure customer satisfaction

Quality Control

• Implement and maintain cleaning standards and procedures


• Perform routine audits and inspections


• Ensure use of proper cleaning methods, equipment, and chemicals

Safety & Compliance

• Ensure all staff follow OSHA and company safety policies


• Maintain proper documentation for safety, incidents, and compliance


• Conduct safety training and enforce safe work practices

Budget & Inventory Management

• Manage labor costs, supplies, and equipment budgets


• Order and maintain inventory of cleaning products and equipment


• Identify cost-saving opportunities while maintaining quality

Equipment Management

• Coordinate with external vendors for specialized cleaning or maintenance services


• Ensure equipment is maintained, repaired, or replaced as needed