Senior Network Manager

The Senior Network Manager is responsible for leading the strategy, stability, security, and continuous improvement of Bob’s enterprise voice and data networking environments across corporate, retail, and distribution operations. This role combines hands-on technical expertise with people leadership to ensure reliable network performance, successful project execution, and exceptional service delivery.This leader will oversee network engineering operations, manage internal and offshore resources, support escalated technical issues, and partner cross-functionally to deliver scalable and secure infrastructure solutions that support business growth.Work environment may include a combination of in-office and remote work based on business needs. This role participates in on-call escalation support and may require occasional off-hours work and travel for deployments, cutovers, or operational support.What You’ll Bring to Bob’sAt Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, leadership capabilities, strategic thinking, operational excellence, and customer-focused problem solving.If you thrive in fast-paced environments, enjoy mentoring technical teams, and are passionate about building secure, scalable network solutions, this is an exciting opportunity to make a meaningful impact.Key Skills for SuccessCore Competencies & ExpertiseEnterprise networking expertise including LAN/WAN, routing, switching, wireless, SD-WAN, and network securityStrong troubleshooting and escalation management skills within complex enterprise environmentsExperience supporting Cisco-based infrastructure including routing, switching, firewalls, voice, and collaboration technologiesAbility to lead network operations while balancing project delivery, operational priorities, and service levelsLeadership experience managing technical teams including hiring, coaching, mentoring, workload planning, and performance managementKnowledge of Layer 3 networking protocols including BGP, OSPF, and EIGRPExperience managing secure connectivity solutions including VPNs, firewalls, and disaster recovery networkingAbility to oversee network monitoring and management platforms to proactively identify and resolve issuesVendor and service-provider management experience including SLA oversight, escalations, procurement, and lifecycle planningStrong communication skills with the ability to translate technical concepts for business stakeholdersExperience supporting geographically dispersed environments and coordinating cross-functional initiativesStrong organizational and time-management skills with the ability to manage multiple priorities simultaneouslyPreferred Competencies & SkillsExperience with Cisco Call Manager, SIP trunking, video conferencing, and contact center ecosystemsExposure to public cloud networking concepts including AWS, Azure, or GCPKnowledge of network automation, process improvement, and infrastructure optimization strategiesExperience supporting retail, multi-site, or large-scale enterprise environmentsFamiliarity with ITIL or service management frameworksAbility to develop technical standards, documentation, and operational best practicesProficiency with Microsoft applications including Visio for documentation and design artifactsWho We AreAt Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.How We Will Support Your SuccessWe know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.Benefits & PerksCompetitive Medical, Dental, and Vision InsuranceGenerous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!401(k) Profit Sharing Plan with a generous company matchPet Insurance and employer-paid Life Insurance optionsProfessional Development: Tuition reimbursement, on-demand learning, and career progression pathwaysEmployee Discount starting on Day 1, plus exclusive partner discountsAnd so much more!Our Culture & Core ValuesAt Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment.Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!Minimum Qualifications5+ years of enterprise networking experience supporting complex environments3+ years of hands-on network engineering experience including routing, switching, wireless, and security2+ years of voice or collaboration technology experience2+ years of direct people leadership or formal supervisory experienceExperience leading technical projects and coordinating cross-functional initiativesCCNA Enterprise certification requiredBachelor’s degree in Computer Science, Engineering, Business Management, related field, or equivalent experience preferredMaster’s degree preferredPhysical DemandsAbility to sit, stand, walk, and use a computer for extended periodsAbility to lift and move equipment up to 50 lbs with or without assistanceAbility to access network, telecom, and data center environments as neededDiversity is a Core Value at Bob’sAt Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.We are committed to creating a place as diverse as the communities we serve.It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:$123,000 - $155,000It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.SummaryLocation: Corporate Headquarters Manchester CT; Remote MA; Remote CTType: Full time