Vice President, Operations

Join our team where you’ll help shape the future of operations by partnering with leaders across Operations, Finance, and Product. You’ll drive clarity, accountability, and value while making a meaningful impact on our business. As a Wholesale Lending Services Business Manager in the Commercial & Investment Bank Finance & Business Management (F&BM) team, you will serve as a strategic partner to senior leaders, driving innovation and delivering impactful solutions. You’ll turn data into actionable insights, support business priorities, and help foster a collaborative, high-performing culture. Your work will directly influence decision-making and the success of our organization. Job Responsibilities Serve as a strategic advisor to Wholesale Lending Services (WLS) and Commercial Banking (CB) F&BM leadership, shaping and communicating business strategy, performance projections, and trends Design and deliver monthly and quarterly business management and financial reporting packages to communicate results transparently and concisely Coordinate deliverables with business managers, finance, operations, and product teams to support business priorities and transformation initiatives Analyze large, complex data sets to create impactful analyses and recommendations that drive strategy Own headcount and expense forecasting in partnership with Finance; support annual budgeting and business reviews Support the build-out and enhancement of capacity models across WLS functions and activities Participate in the activity-based costing process to allocate expenses across lines of business and downstream client profitability systems Ensure robust financial controls and data integrity to support strategic decision-making Required Qualifications, Capabilities, and Skills Bachelor’s degree in Finance, Business Management, or a related field Advanced proficiency in Excel and PowerPoint for executive-level presentations and messaging Strong project management and organizational skills, with the ability to manage multiple projects and priorities Demonstrated ability to respond quickly and effectively to changing business needs and urgent requests Proven ability to partner and collaborate across business and functional stakeholders to drive execution and influence prioritization Track record of establishing and meeting goals, driving enhancement opportunities, and presenting progress to stakeholders Ability to create executive-level presentations, translating data and insights into compelling narratives Preferred Qualifications, Capabilities, and Skills 7+ years of relevant experience in business management, management consulting, strategy, COO, CAO, or similar functions Strong executive presence with the ability to influence and engage senior stakeholders across the organization Experience leading and developing high-performing teams and fostering a culture of excellence JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Drive strategic initiatives and deliver actionable insights as a trusted partner to senior leaders in Wholesale Lending Services. #J-18808-Ljbffr