Customer Service Representative

Join Our Team as a Customer Service Representative at The UPS Store Grass Valley! We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. **Duties:** Communicate with customers face to face, via phone and email, to assist with inquiries and issues Educate customers about our products and services Upsell products and services to customers when appropriate Perform data entry tasks accurately and efficiently **Skills:** Strong communication skills Excellent phone etiquette Proficiency in bilingual communication a plus Experience in sales or upselling is a plus Prior experience in customer service roles Proficient in data entry This position offers the opportunity to work in a dynamic customer service environment where you can utilize your skills to provide top-notch service to our clients. Job Type: Part-time/ Ful-time Benefits: 401(k) matching Flexible schedule On-the-job training Paid time off Referral program Shift: Day shift Evening shift By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools. #J-18808-Ljbffr Taji Inc