Operations Supervisor

Job Description

Job Description

Description:

Build Your Career with a Company That Invests in Its People

Since 1985, Franklin Logistics has grown from a family-owned business into one of the region's leading third-party logistics (3PL) providers and industrial developers. With six locations throughout the Chambersburg area, we provide warehousing, transportation, transloading, rail, and logistics solutions for customers across a variety of industries.

While we've grown over the past 40+ years, one thing has never changed—our people are the foundation of our success. We believe in treating employees with respect, providing opportunities for advancement, maintaining a safe workplace, and creating a culture built on teamwork, accountability, and continuous improvement. If you're a hands-on leader who enjoys solving problems, developing employees, and making an impact every day, we'd love to meet you.

Lead Operations That Keep Our Business Moving

As an Operations Supervisor, you'll play a vital leadership role overseeing daily logistics operations across multiple facilities. This is a dynamic position where no two days are alike. You'll lead teams, support inbound and outbound rail and trailer operations, coordinate customer requirements, and ensure every operation is completed safely, efficiently, and on schedule. You'll spend your day where the action happens—in the warehouse and lumberyard, coaching employees, solving operational challenges, supporting customers, and ensuring our commitment to safety and service excellence is delivered every day. This is a full-time, salaried (Exempt) leadership position reporting directly to the Director of Operations.

Schedule

Day Operations: Monday-Friday | 7:00 AM-3:30 PM

Overtime is scheduled as needed

Compensation

Starting Salary: $70,000+ annually (Based on Experience)

Plus Annual Performance Bonus

What You'll Do as an Operations Supervisor, you will:

• Lead daily warehouse, transportation, and logistics operations while maintaining a safe, productive, and customer-focused environment.
• Supervise operations personnel responsible for receiving, inventory management, order fulfillment, shipping, and material movement.
• Support and coordinate inbound and outbound trailer and rail operations, ensuring safe, efficient transloading activities and customer service expectations are met.
• Oversee operations within the network, balancing resources, priorities, staffing, and customer requirements between locations.
• Coordinate daily workloads and labor assignments to maximize productivity and operational efficiency.
• Conduct daily start-up meetings, communicate operational priorities, and delegate work assignments.
• Maintain a strong leadership presence in the warehouse and lumberyard by coaching employees, observing work practices, and removing operational obstacles.
• Ensure compliance with all company policies, OSHA regulations, customer requirements, and safety procedures.
• Partner with customers and internal departments to quickly resolve operational challenges while maintaining exceptional customer service.
• Monitor inventory accuracy and support cycle counting, audits, and inventory control initiatives.
• Work closely with Human Resources and Operations Leadership regarding staffing, employee development, attendance, performance management, and succession planning.
• Ensure all employees receive required safety, equipment, and operational training while maintaining accurate training records.
• Participate in leadership meetings and contribute ideas that improve safety, quality, productivity, and customer satisfaction.
• Drive continuous improvement initiatives that enhance operational performance and customer experience.

What We're Looking For

Successful candidates demonstrate:

• Strong leadership with a positive, hands-on coaching style.
• Excellent communication and interpersonal skills.
• A passion for safety and developing successful teams.
• Critical thinking and the ability to make sound decisions in a fluid environment.
• Strong organizational skills with the ability to prioritize multiple responsibilities.
• A customer-first mindset with a commitment to service excellence.
• The ability to adapt to changing operational demands while maintaining focus on results.
• Experience using Warehouse Management Systems (WMS) is preferred. Franklin Logistics utilizes the Camelot WMS.

Work Environment

This position is highly active and requires regular movement throughout the warehouse and yard operations. Supervisors should expect to:

• Work both indoors and outdoors throughout the workday.
• Perform duties outdoors in all weather conditions, including heat, cold, rain, snow, wind, and varying seasonal temperatures.
• Frequently walk the warehouse, rail sidings, lumberyard operations, and work areas.
• Interact regularly with forklift operators, truck drivers, rail personnel, customers, vendors, and employees.
• Occasionally lift up to 40 pounds and safely navigate active industrial work environments.

Why Franklin Logistics? When you join Franklin Logistics, you're joining a company that values its employees and invests in their success. We offer:

• Competitive Salary + Annual Bonus
• Leadership Development Opportunities
• Career Advancement Within a Growing Organization
• Comprehensive Benefits Package
• Paid Time Off and Paid Holidays
• Supportive Family-Owned Culture
• Team-Oriented Work Environment
• Opportunity to Make a Meaningful Impact Every Day

If you're ready to build high-performing teams, lead operations, and help shape the future of a growing logistics company, apply today and become part of the Franklin Logistics family.

Experience and Qualifications:

• High School Diploma required. College degree in Business, Logistics, or similar field is preferred.
• 2 – 5 years’ supervisor experience required
• Strong communication skills both verbal and written
• Proficient in Microsoft Office products: Word, Excel, Outlook
• Forklift Experience highly preferred
• Previous experience in logistics or supply chain management, preferably in an e-commerce or 3PL environment

All employees receive:

• Paid on the job training
• A safe, clean, and respectful workplace
• Opportunity to advance within the organization
• Employee appreciation and engagement events
• Employee recognition and continuous performance feedback

Full-time employees receive: (after 90 days of successful employment)

• Paid Holidays and vacation time
• Paid Time Off for employee’s birthday
• Health, Dental, and Vision Coverage
• Company Paid Life and AD&D Insurance
• 401k profit sharing after one year of employment

Franklin Logistics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status and complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act.

Applicants requiring special accommodations during and after the application process can contact our Human Resources department at View phone number on ziprecruiter.com.