Rental Agent

Job Description

Job Description

As a growing company living by the motto “Driven to Excellence,” selecting new associates to join our team is the most crucial step in keeping our business successful. The future of LeBlanc Automotive depends on the Associates we hire today. Our mission is to continue to exceed our customer’s expectations with award-winning service and customer satisfaction. it is our goal to be the benchmark for excellence in every aspect of our business.

Our commitment to this mission will make our dealerships a place where people want to come both as customers as well as employees. This is only obtainable by hiring result-oriented, highly competent associates who have high ethical standards, communication skills, and a track record of success.

It will be their hard work, enthusiasm and skills that take our company to the next step and to an even brighter tomorrow.

Rental Car Agent

The Rental Car Agent is responsible for managing and coordinating the leasing of rental cars to customers. This position interacts daily with Customers, Service Associates, Sales Associates, Service Managers, Collision Managers and Sales managers.

Responsibilities

• Ensure correct presentation of rental forms and finalization of bills
• Make customer reservations
• Supervise the maintenance, cleaning and gassing of the rental fleet, including shop rentals
• Handle service rentals and body shop rentals
• Be responsible for collecting credit extended to rental customers upon notification from accounts receivable
• Inventory control of rental vehicles

Requirements

• High school diploma or equivalent
• Ability to read and comprehend instructions and information
• Two years of customer service experience (preferred)
• Must have a valid driver’s license
• Excellent communication skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Benefits include medical, 401K retirement savings plan, vacation time, holiday and sick leave, and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.