Lead HVAC Service Technician

*Job Description:*

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

*Company Overview:*

Pat’s Heating & Air Conditioning has been a trusted name in Milwaukee Area HVAC since 1989, and still promises the same 5-star customer service with every interaction. Pat’s Heating & Air Conditioning has made our name synonymous with Guaranteed Customer Satisfaction, and that includes our employees. With employee benefits such as company breakfasts, a competitive benefits program, an engaging team environment, and great company culture, Pat’s is searching for the next stellar HVAC professional to join our growing team.

*Position Overview*:

Pat’s is searching for a reliable and dedicated HVAC Service professional to diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions. If you are looking for a low-stress environment, great company culture, and competitive company benefits, apply today!

*Responsibilities: *

* Complete all general HVAC in-home, service calls.
* Establish customer rapport to sell the right products and services.
* Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
* Educate and assist customers in choosing the best finance options and maintenance plans.
* Explain replacement opportunities for aging, inefficient or underperforming systems.
* Understand your service criteria and hold yourself accountable for exceeding revenue goals.
* Show yourself as professional and knowledgeable to win new referrals and repeat business.
* Work alongside customer service and dispatch to ensure the overall success of the business.
* Maintain a clean, organized job site and well-inventoried truck.
* Participate actively in all training exercises, morning meetings, trade shows and retreats.
* Train and mentor apprentices to ensure quick, accurate repairs and installations.
* Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
* Other responsibilities as assigned.

*Requirements:*

* Licensed with knowledge of local HVAC codes and the ability to make on-the-job applications.
* Develop proven track record in heating and cooling systems including ability to draw simple diagrams, and read blueprints and other diagrams.
* Continued education and training to obtain NATE certification.
* Clean, safe driving record.
* Highly organized with exceptional follow-through abilities.
* Strong verbal and written communication.
* High integrity with advanced social skills and ability to make solid connections.
* Strong desire to be a better technician tomorrow than you are today. xhmxlyz
* A competitive individual contributor who also loves to win as a team.

Pay: From $54,000.00 per year

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance

Ability to Commute:
* Oconomowoc, WI 53066 (Required)

Work Location: In person