Guest Experience Assistant Manager

Guest Experience Assistant ManagerJoin Dash In as a Guest Experience Assistant Manager! As the Retail Assistant Manager, you'll play a key role in ensuring the smooth operation of our food service department. You'll support the Store Manager in leading a team, overseeing food preparation, managing inventory, and ensuring compliance with safety and quality standards. You'll contribute to sales growth, guest satisfaction, and overall operational success.Key Responsibilities:Team Leadership: Recruit, train, and develop a high-performing food service team.Inventory & Operations: Manage food orders, maintain inventory levels, minimize waste, and ensure operational excellence.Food Safety & Quality: Oversee food prep and compliance with safety protocols (ServSafe preferred).Guest Engagement: Ensure high levels of guest satisfaction with exceptional food quality and service.Audit & Inspections: Meet or exceed performance standards in third-party audits and health inspections.Acting Manager: Step in as acting Store Manager when needed.Requirements:3+ years of experience in food service, retail, or customer service roles.2+ years in a leadership role.Flexibility to work various shifts (days, nights, weekends, overnights).Strong problem-solving, organizational, and communication skills.ServSafe certification preferred.About Dash In:Dash In, part of the Wills Group, operates over 60 locations across Maryland, Virginia, and Delaware. We're not your average convenience store — Dash In blends high-quality food service, retail convenience, and fuel in a 24/7 environment, all while focusing on creating an exceptional guest experience. As a Great Place to Work™ Certified company, Dash In is committed to building a people-first culture, prioritizing growth and career development for every employee. With a long history of innovation and community engagement, we strive to lead the way in the convenience industry.Why You Should Join Dash In:401(k) Plan: Up to 7% company match to help you plan for your future.Paid Time Off: 3 weeks vacation, 6 sick days, 4 personal days, 8 holidays each year.Community Service: 2 paid days off for volunteering in local initiatives.Paid Parental Leave, Pet Insurance, and Life Insurance.Medical, Dental, and Vision Insurance with HSA options.Tuition Reimbursement: 100% for continued education and growth.Training and Development Programs: Access to management development programs.Employee Discounts: Enjoy food discounts, free beverages, and discounted car washes.Flexible Schedules to fit your lifestyle.Supportive Culture: Join a dynamic, inclusive team with a focus on collaboration, innovation, and fun.Dash In is an equal opportunity employer. We do not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin. #SOMD