Executive Director, Continuum Administrative Operations

DescriptionJob Summary:Reporting to the Northern California, VP for the Continuum, this position has the responsibility for development of operational systems, processes and standards of practice as well as the day-to-day operational, financial, regulatory and planning accountability for services as well as integration of operational support across the continuum of care. Responsibilities include medical transportation, outside medical services, skilled nursing services, home health, hospice, and durable medical equipment in alignment with the organization’s mission, strategic business plan, and related performance improvement expectations.Essential Responsibilities:Provide executive level leadership, strategic direction and recommendations over areas of accountability.Achieves/exceeds performance expectations for the administrative areas of continuum of care operations.Creates the structure and processes to develop, implement and evaluate programs, policies and standards for areas of accountability to support continuum of care services delivery to improve quality, service and affordability/cost trends.Defines and communicates strategic objectives and scope.Articulates issues or problems from a broader organizational/mission perspective and escalates unresolved barriers and roadblocks. Champions new ways of meeting targets and/or goals. Explores critical issues not explicitly addressed by others. Anticipates and plans for future issues or problems. Monitors and assesses internal and external environment for trends and practices. Recommends operational improvements to increase efficiency and to meet changing business needs.Coordinates with facility-based and regional resource management leadership to develop systems to ensure the seamless transition of patients to the continuum. Develops strategic partnerships with external providers to improve quality, service, access and affordability/cost trends in continuum of care services.QualificationsBasic Qualifications:ExperienceMinimum ten (10) years of experience in the health care industry, preferably in a high level administrative capacity within multi-faceted health care system and multi-service provider setting.EducationBachelors degree in nursing, business or related field.License, Certification, RegistrationN/AAdditional Requirements:Demonstrated strong interpersonal/communication skills. Strong presentation, leadership, project management and consultative and problem solving skills required.Ability to lead and manage through influence and change. Demonstrated ability to lead professionals through influence and collaboration.Understanding of and experience in process improvement and the tools and data requirements for supporting an effective process improvement practice.Must exhibit efficiency, collaboration, candor, openness and results orientation. Strong verbal and written communication skills and presentation skills required.Possess an open collaborative leadership style that promotes teamwork and partnership while achieving desired results.Thorough knowledge of quality assurance, resource management, health plan regulatory and licensing processes including federal and state laws and regulations such as: Knox-Keene Act, Federal HMO Act, Public Employees Medical and Hospital Act, JCAHO, and all applicable Medicare and Medi-Cal regulations.Preferred Qualifications:Decisiveness, action-orientation, personal integrity, capability to persevere in difficult situations and a focus on strategic leadership issues highly desired. Demonstrated understanding of health policy trends and any applicable regulations. Understanding of the operations of KP preferredMaster’s degree strongly preferred.Job Field: Health Care OperationsJob Type: StandardSchedule: Full-timeJob Level: Director/Senior DirectorTravel: Yes, 10 % of the TimeEmployee Status: Regular