Population Health Manager

Population Health Manager, Field

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes.

As a Population Health Manager, you will play a critical role in supporting our Oak Street Health patients, providers and business by coordinating and implementing key Population Health priorities. The Population Health Manager will work on programs and interventions, targeted to the right patients, to improve quality and cost of care. The role will be an effective cross team leader and support, working side by side with providers, care teams, operations team members, and Treehouse team members.

Content areas for the Manager will include, but not be limited to, transitions-in-care, pharmacy and medication adherence, HEDIS / Stars, accurate clinical documentation, and medical cost management -- with a focus on avoidable admissions. This will require building relationships with our clinicians and center team members.

This is a fast-paced, high visibility role to ensure that we are driving innovation and improvement rapidly and consistently within an Oak Street division. This role will be aligned with a geographic division to rapidly drive results.

This role will report directly to the Regional Vice President; with a dotted line to the central Population Health team.

Core Responsibilities

• Lead strategic planning, execution and the ongoing refinement of Population Health programs in the respective region.
• Work side by side with regional leaders and center care teams to support the Oak Street care model including but not limited to clinical documentation excellence, workflow optimization, and avoidable admission prevention.
• Assist with creating solutions to support accurate clinical documentation and avoidable admission prevention strategies that are scalable across multiple centers.
• Work closely with functional leaders in the central office to assist with strategy and program design for accurate clinical documentation and medical cost / admission efforts.
• Lead the analytics, insights, and project management that drive population health execution in the region.
• Be accountable for medical scribe cohort recruitment, retention, performance and engagement in the respective region to ensure clinical documentation excellence.
• Accountability to key population health metrics including quality measures, utilization measures, and financial measures.
• Other duties, as assigned.

What We're Looking For

• Minimum of 3 years of applicable experience in healthcare / population health / working with healthcare providers; or other similar fields
• Strong communication skills
• Ability to build the trust and confidence of a wide range of stakeholders
• Leadership potential and ability to provide guidance to help team members execute on population health priorities
• Demonstrated history of creative problem-solving
• Strong organization and detail orientation skills
• Strong skills in Excel and Google Apps
• Past scribing experience is a plus, but not required
• Bachelor's degree required
• US work authorization
• Someone who embodies being "Oaky"

What Does Being "Oaky" Look Like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Relentlessly determined

Why Oak Street?

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.