ServiceNow Developer
My3Tech Inc
ServiceNow Developer
Location: Atlanta, Georgia
As a ServiceNow Developer, you will play a key role in designing, developing, and implementing ServiceNow solutions to meet our business needs. You will collaborate with cross-functional teams, analyze requirements, and leverage your technical expertise to deliver high-quality solutions on the ServiceNow platform.
Responsibilities:
- ServiceNow Development:
- Design, develop, and implement ServiceNow solutions based on business requirements.
- Customize and configure ServiceNow modules, workflows, forms, and integrations.
- Requirements Analysis:
- Collaborate with business stakeholders to gather and analyze requirements for ServiceNow enhancements.
- Translate business requirements into technical specifications.
- Integration and Automation:
- Integrate ServiceNow with other business systems and applications.
- Develop and implement automation scripts and workflows to optimize business processes.
- Maintenance and Support:
- Provide ongoing support and maintenance for existing ServiceNow instances.
- Troubleshoot and resolve issues related to ServiceNow functionality.
- Documentation:
- Create and maintain technical documentation for ServiceNow configurations, customizations, and integrations.
- Keep documentation up-to-date with changes and enhancements.
- Collaboration:
- Collaborate with cross-functional teams, including IT operations, security, and business analysts.
- Participate in design and code reviews to ensure best practices and quality standards.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as a ServiceNow Developer with a focus on development and configuration.
- Strong knowledge of ServiceNow platform features, including modules, workflows, and scripting.
- Experience with ServiceNow integration using REST, SOAP, and other web services.
- Familiarity with ITIL processes and best practices.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and collaboration skills.
Preferred Qualifications:
- ServiceNow Developer Certification.
- Experience with ServiceNow Performance Analytics and Reporting.
- Knowledge of ServiceNow scripting languages such as JavaScript.
- Previous experience in [industry/sector] is a plus.
Vacancy posted 3 days ago
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