IT Manager

Overview UOP LLC seeks an IT Manager at our Rosemont, IL location to gather requirements for enhancements and projects in Salesforce. Responsibilities Provide estimation and design documents for enhancements. Involved in production support issues for the application. Implement modules to enhance the use of Salesforce across the organization. Maintain high-level and low-level designs and prepare test cases for enhancements and developments. Build applications in Salesforce and test applications. Provide immediate fixes for post-production issues. Interact with Honeywell stakeholders for support issues and provide solutions. Maintain system maintenance technical documents and client environment documents for tracking and future reference; prepare and present status reports on schedule; provide effort fidelity to customers/senior management timely. Perform defect monitoring and tracking of hot fixes and enhancements. Obtain sign-off from Honeywell for new business requirements after successful production implementation, based on levels of approval authority. Lead the Annual HUOP IT Strategic Planning (STRAP) and Annual Operating Planning (AOP). Coordinate with Finance to manage IT budget performance including software licenses. Maintain Management Operating System (MOS), including steering meetings and action management with business leaders, acting as a trusted business partner. Oversee deployment, maintenance and support of key HUOP digitization applications and infrastructure. Manage and maintain vendor relationships. Manage performance and capacity of IT systems using KPIs. Ensure security compliance of IT systems per Honeywell global security standards and policies. Drive incident, problem, and change management processes aligned with Honeywell IT processes. Coordinate with Enterprise IT and HUOP Software Transformation to minimize technical debt. Qualifications Education and Occupational Experience: Bachelor’s degree or foreign equivalent in Computer Science, Computer Applications, Information Technologies, or a related field and eight (8) years of progressive post-baccalaureate experience in the job offered or related occupation. Experience/Skills and Competencies: Experience must include eight (8) years involving each of the following: Salesforce Discovery, Scoping, Analysis and Implementation phases Implementation of Salesforce.com applications – Sales, Service clouds CRM processes such as Account Management, Contact Management, Opportunity Management, Product Management, Quote process, Lead Management, Case Management, or Order Management Declarative features such as Validation Rules, Flows or Approval processes for automations Implementing security and sharing rules at object, field, and record level for different users at different levels of the organization; creating profiles and configuring permission sets and sharing rules Data management activities using Data Loader, Salesforce Inspector and Workbench Requirements gathering, including conducting user interviews, and preparing functional documents like Use Cases and Software Requirements Specifications (SRS) BASE SALARY: $134,000 to $202,000 per year Travel: N/A This position is eligible for the Employee Referral Program subject to eligibility criteria outlined in the HON Internal Employee Referral Policy. Benefits Honeywell offers a comprehensive benefits package including employer-subsidized medical, dental, vision, and life insurance; short-term and long-term disability; 401(k) match; Flexible Spending Accounts; Health Savings Accounts; EAP and Educational Assistance; Parental Leave; Paid Time Off; and 12 paid holidays. For more information visit: Note: The annual base salary range is a general guideline and may be adjusted based on the scope and responsibilities of the position, candidate experience, education and training, key skills, and market conditions. About Us Honeywell helps organizations solve complex challenges in automation, aviation, energy transition, and sustainability through its Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation segments, powered by Honeywell Forge software. #J-18808-Ljbffr