Call Center Lead — Critical Communications Supervisor
Creative Solutions Services, LLC
ITCON Services is seeking a Call Center Lead Operator to supervise the NIH Call Center in Bethesda, MD. This role involves leading operations, handling complex calls, and ensuring quality standards are met while providing real-time support to call center operators. The ideal candidate should have over 3 years of experience in a call center, strong problem-solving skills, and the ability to remain composed in high-pressure situations. U.S. Citizenship and the ability to obtain a Public Trust clearance are required. #J-18808-Ljbffr Creative Solutions Services, LLC
Vacancy posted 3 days ago
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