Senior Call Center Lead & Escalation Champion
A Medium Corporation
A defense contractor is seeking a Call Center Lead Operator to support daily operations and coordinate activities in a high-volume environment. The ideal candidate should have 5+ years in customer service, be able to assist in leading teams, and manage multiple tasks efficiently. This position offers an opportunity to be part of a mission-driven organization focused on enhancing national defense through technology and innovation. #J-18808-Ljbffr Medium
$105.6k - $243k
...direction and execution of US Policy Escalations across TikTok U.S. Data Security. Lead the USDS Policy Implementation... ...strategy to protect users while championing freedom of expression. Make swift... ...organizational goals. Act as senior escalation lead and coverage for...SuggestedTemporary workWork experience placement- ...Call Center Lead Operator Are you an experienced call center professional ready to step into a leadership role where your expertise directly... ..., you'll serve as the frontline supervisor and technical escalation point for IT support operationsensuring your team delivers...SuggestedRemote workMonday to FridayShift work
- ...impact. Join INflow and help lead the charge toward a smarter,... ...this role, you will support a Call Center that receives and facilitates... ...Center Lead Operator serves as a senior member of the call center... ...Operator acts as a point of escalation for complex or time‑sensitive...SuggestedFor contractorsLocal area
- ...Joint Venture is seeking a seasoned professional to oversee the strategic direction of US Policy Escalations across TikTok's U.S. Data Security. This role includes leading the Policy Implementation team, driving safety strategies, and collaborating closely with internal...Suggested
- RadNet, Inc. is seeking a Senior Tier-4 Model Serving Support Lead to oversee AI model-serving performance in the National Capital Region, including Falls Church. This role coordinates Tier-4 escalation for AI and machine learning systems, ensuring operational readiness...Suggested
- A leading American apparel brand is looking for a Merchandise Leader in Bethesda. In this role, you will support the Merchandising Team Leader in maintaining visual standards and ensuring an outstanding guest experience. Key responsibilities include training the Floorset...Part timeFlexible hours
$50k - $55k
Healthcare Claims Call Center Team Lead - Washington, DC (On-site) As a Healthcare Claims Call Center... ...environment. You will serve as a senior team member and subject matter expert,... ...members with medical claims questions, escalations, and issue resolution, ensuring accurate...Work at officeRemote workMonday to FridayFlexible hours- ...Call Center Specialists Leads (Bilingual English/Spanish) Koniag Professional Services, a Koniag Government Services company, is hiring Call... ...crisis calls Respond to calls promptly Manage and de-escalate calls from individuals in crisis Triage calls for...Permanent employmentLocal areaRemote workFlexible hoursShift workWeekend workAfternoon shift
$17 - $27.75 per hour
...Ambassador embodying of Coach values and increasing brand awareness Leads implementation of Company initiatives and support full... ...support to team and in district in absence of leadership team Champions the company resources to support a healthy work environment for...Minimum wageShift work$19.5 per hour
...corporate offices. About the Role The Client Facilities Lead is essential to the operation of our studios. They serve as a maintenance... ...Facilities Team for a given day or shift Communicate and escalate any facilities issues to the management team Work with...Hourly payFull timePart timeFor contractorsLocal areaImmediate startShift workWeekend workDay shiftAfternoon shift$23 - $25 per hour
...Floor Lead (Retail) (Part-time) Bethesda Row, Bethesda Since 2015, Mejuri has reimagined what fine jewelry can be in a modern... ...mitigating internal, external and administrative loss of product. Escalations : Participate in Identify and escalate opportunities, gaps,...Hourly payPart timeWorldwideShift workWeekend workAfternoon shift- A leading call center operator in Bethesda is seeking a Call Center Supervisor to oversee daily operations of a high-volume inbound call center. Responsibilities include supervising operators, monitoring performance, providing coaching, and ensuring service quality standards...
- ...to patients by making the most effective and efficient use of call-center staff and technology resources. Uses a range of measurements to... ...to call-center performance. To meet these responsibilities, the lead must be a combination of expert service provider, coach, trainer...Work at officeLocal area
- ...growing organization seeking an IT PMO Lead to serve as a senior leader within a ~200-person onsite... ...areas and drive corrective actions; escalate issues to the Program Director with recommended... ...control, and accessibility. Champion process discipline across the program...Contract work
- ...Introduction Expert Price-to-Win (PTW) lead with deep expertise in federal... ...present PTW targets and recommendations to Senior leadership in a convincing manner. Additionally... ...estimating Labor rate, indirect rate, escalation, and wrap-rate modeling Profitability,...Contract work
$153.8k - $240.35k
...Solution-Focused Growth: Lead capture and business... ...Technology Transition: Champion the journey from research... ...; collaborate with senior management on diverse,... ...situations and know when to escalate. Required... ...status. For part time or on-call staff, compensation is...Full timeContract workPart timeLocal areaRemote workShift work$95.58k - $159.3k
ValidaTek is seeking a MAC Lead to oversee and coordinate network modifications in a large DoD IT infrastructure program. This role requires 7+ years of experience, with an emphasis on network operations and changes. The ideal candidate will possess strong project management...- McDonald’s in Arlington, Virginia is looking for a Guest Experience Leader to enhance guest satisfaction. You will check in with guests, resolve concerns, and collaborate with the team to maintain an inviting atmosphere. The ideal candidate possesses a hospitable demeanor...
- CAVA - Columbia Heights is looking for a Team Leader to support restaurant performance and maintain high standards of hospitality. The role involves coaching team members, executing daily operations, and promoting a safe and positive work environment. Benefits include early...Shift work
$120k - $160k
Saic is seeking a Lead Information System Security Officer (ISSO) in Washington to support a critical U.S. government agency. This role involves oversight of system security, compliance, and risk management across assigned systems. The ideal candidate will have over 5...$19 - $22 per hour
...Lead, Visual Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders...Hourly payFull timePart timeWork experience placementFlexible hoursShift workWeekend work- A defense technology company is seeking a Call Center Supervisor to oversee daily operations of a high-volume inbound call center. The role involves leadership responsibilities, ensuring efficient call handling and maintaining service standards, along with providing support...Contract work
- A technology company in Washington is seeking an experienced Enterprise Relationship Manager to manage large accounts in the Call Center/BPO space. The successful candidate will have over 10 years of experience in software or hardware sales, strong account management skills...Remote jobFlexible hours
- Neighborhood Health is seeking a Call Center Lead in Alexandria, VA to ensure high standards of patient service in their call center. The role involves coaching staff, monitoring performance, and improving service delivery. Applicants should have at least 2 years of healthcare...Full time
$25 - $30 per hour
A leading restoration company in Rockville, Maryland is seeking a Restoration Supervisor to manage restoration processes and ensure quality control. You will coordinate projects and enhance customer experiences while leading restoration technicians. The ideal candidate...Hourly pay- ...Description RiVidium, Inc. (dba TripleCyber) is seeking Team Lead/HR Specialist to provide management and oversight of the USPTO Customer Service Center (CSC) which is staffed by 4 Call Center Representatives and 6 Compensation and Benefits Specialist. The CSC...Full timePart timeFor contractorsWork at office
$24.8 - $28.1 per hour
...you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest... ...through authentically sharing technical product knowledge Championing floor leadership and exceptional guest experience by leading from...Hourly payFull timePart time10 hours per weekFlexible hoursShift workWeekend work2 days per week$23 - $26 per hour
...Job Description Job Description Dock Sortation Lead Full-Time Hourly · Operations · Alexandria, Virginia Reports to: Location... ...you submit your daily ops report and handle any exceptions or escalations. WHAT YOU WILL OWN Shift and sortation operations Run...Hourly payFull timeTemporary workLocal areaImmediate startFlexible hoursShift workDay shiftEarly shift- 2020 Companies LLC is seeking a Samsung Experience Consultant in Lanham, MD, to drive sales of Samsung products at Best Buy. Candidates should excel in sales, customer service, and have a passion for technology. This full-time position offers a starting pay of $20 per hour...Hourly payFull time
$19 - $27.5 per hour
Harristeeter is seeking an Associate Supervisor for its Grocery Department in Alexandria, Virginia. In this role, you'll manage and supervise a team of up to 25 associates while ensuring the overall efficiency and direction of the department. The ideal candidate will have...Hourly pay
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