Senior IT Analyst

Senior Lab Technician

Now hiring for a Senior Lab Technician in Florence, KY. Join the team. Be valued. Pros wanted. This is your kind of job. Looking for Senior Lab Technician jobs in Florence where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment. If your skills and experience are a good match for this role please apply today.

Job Duties:

• Resolve Level 1 and Level 2 incidents through phone, email, walk-up support, and the self-service portal
• Install and maintain computers, software, monitors, docking stations, headsets, and peripherals
• Support printers, conference-room technology, digital signage, and televisions
• Assist with Windows updates, patches, hotfixes, and image-deployment testing
• Escalate incidents and monitor service requests through resolution
• Communicate planned outages and unplanned incident notifications
• Create and maintain technical procedures and knowledge-base articles
• Support manufacturing technologies, including Digital Plant, IMM, PI, MES, and LIMS
• Track IT assets and assist with technology procurement
• Coordinate power, HVAC, fiber, and copper-cabling maintenance requests
• Support network monitoring, change management, incident response, and cybersecurity efforts

Requirements:

• Experience providing Level 1 and Level 2 technical support
• Knowledge of Windows systems, computer hardware, software, and peripherals
• Familiarity with IT asset management and ticketing systems
• Strong troubleshooting, documentation, and customer-service skills
• Ability to support IT and operational technology integrations
• Willingness to travel as needed
• Ability to collaborate with business stakeholders and technical teams

Benefits:

• Competitive weekly pay
• Comprehensive benefits including medical, dental, and vision coverage
• Life and disability insurance for added peace of mind
• Optional 401(k) plan to help you prepare for the future
• Opportunities for growth through a variety of assignments with leading employers

About Us:

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer.