Business Analyst

Business Analyst

Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don't do this as individuals but as a passionate team that cares about making a difference in our guests' lives. We endeavor to be a highly effective, lean, and fast-moving organization. The Business Analyst will utilize their analytical skills to assist the revenue team in managing Northgate Resorts' 9,000+ cabin, RV, and tent sites across 35+ locations. This role will support pricing, inventory management, systems management, forecasting, and strategic revenue growth through high-quality data analysis, performance evaluation, and system optimization. This is a full-time position reporting to the Revenue Manager.

Duties & Responsibilities

• Develop and maintain daily and weekly reports on site revenue, retail, food & beverage, and other revenue centers
• Conduct ad-hoc analysis to support planning and operational decision-making
• Build and maintain data models to support performance analysis and scenario planning
• Analyze historical performance data to identify trends, anomalies, and opportunities
• Assist with forecasting and budgeting across business units
• Support inventory management, pricing strategies, and demand planning efforts
• Identify and escalate issues with data integrity or operational inconsistencies
• Leverage Python or other data programming languages to automate data gathering, transformation, and reporting workflows
• Summarize key insights and present findings to internal stakeholders
• Support cross-functional projects and departmental initiatives
• Building out the backend of reservations management systems and point of sale systems
• Interfacing with park employees on questions, programs etc.
• General administrative duties and data entry
• Participates in other projects and activities as assigned

Education/Training/Experience

• Bachelor's Degree in data analysis, statistics, finance, accounting, computer science, business, or a related field—or equivalent professional experience
• Advanced Excel skills required (Pivot Tables, Power Query, Data Modeling, Array Formulas, Charting)
• Familiarity with Google Workspace (G-Suite)
• Experience with BI tools such as Tableau or Power BI is a plus, but not required
• Experience with reservation, POS, or pricing systems is helpful but not mandatory
• Strong experience with data modeling and forecasting techniques in Excel or similar tools
• Proficiency with Python or similar data programming languages for automation and data processing tasks
• 1–2 years of experience in a data analysis, business analysis, or hospitality operations role preferred

Qualifications/Requirements

• Strong analytical thinking and attention to detail
• Collaborative mindset with the ability to work cross-functionally
• Ability to manage multiple projects, prioritize tasks, and meet deadlines
• Professional demeanor with a strong work ethic
• Results-oriented with a strong sense of urgency and initiative
• Excellent communication and interpersonal skills
• Must be able to work in a fast-paced office environment

Essential Physical Demands

• Remain stationary for long periods
• Walk and occasionally stand during shift
• Continuously reach, bend, lift, carry, stoop and wipe
• Able to lift up to 20 lbs
• Able to manipulate fingers, hands, and arms to reach, carry, serve, etc
• Ability to look at a computer monitor for extended periods

Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E-Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.