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Associate Director, Operations & Incident Management

Jobtailor

Jobtailor in Arlington, VA seeks an experienced software operations leader to manage workflow, daily product and data operations, and support key systems including web apps. You will own incident management, supervise a seven-person Tier 2 team, and align IT operations with engineering and product stakeholders. You will define testing strategy, build ticket platforms with Jira and Salesforce, run SQL data validation, and guide release and defect reviews with QA and product managers. #J-18808-Ljbffr Jobtailor

Vacancy posted 16 hours ago
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