CALTRANS DISPATCHER CLERK

District 08 - 602 / 4275 - Transportation Management Center.


Under the direction of a Caltrans Maintenance Supervisor, the incumbent operates communication equipment in a dispatch center to receive and disseminate messages, broadcasts, and bulletins which be of a routine or emergency nature. The incumbent will maintain logs in Integrated Management Maintenance System (IMMS) and records, and perform other duties related to the dispatch operations of the Maintenance Division in accordance with Department Transportation Communication Guidelines. The Dispatch Center/Traffic Management Center (TMC) is a 24/7 operation and the incumbent may be required to work irregular hours including night shifts, weekends, and holidays with some overtime to be expected. The incumbent is expected to consistently report to work on time as scheduled, demonstrate emotional stability and even temperament, and show willingness and initiative to take independent and appropriate action. The incumbent may be called upon to report to other locations in the District if the need arises. The ability to type 40 net words per minute is desirable. Work assignments in the TMC require the incumbent to successfully complete a background investigation per California Highway Patrol (CHP).


PARF# 08-26-0130 / JC-520400

Eligibility for hire may be determined by your score on the DISPATCHER-CLERK, CALTRANS exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

Permanent, intermittent positions and are not subject to Post and Bid. A permanent, intermittent employee may work up to 1,500 hours in any 12 consecutive months. The number of hours and schedule of work shall be determined based upon the operational needs of each department.


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You will find additional information about the job in the Duty Statement .

Working Conditions


Position located at 13892 VICTORIA ST., FONTANA, CA - 92336, SAN BERNARDINO COUNTY.

Multiple positions may be filled from this recruitment.


Will work primarily in an office environment with climate control and artificial lighting. The incumbent will be required to sit for long periods of time using a video display terminal and a keyboard. The incumbent may be called upon to work in the Emergency Operations Center during natural or man-made disasters.


Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• DISPATCHER-CLERK, CALTRANS

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-520400


Position #(s):
908-602-3710-918

Working Title:
CALTRANS DISPATCHER CLERK


Classification:
DISPATCHER-CLERK, CALTRANS $4,106.00 - $5,139.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
Multiple


Work Location:
San Bernardino County


Telework:
In Office


Job Type:
Permanent Intermittent - 1500 Hours


Department Information
Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.

Department Website:

Director's EEO Policy :

Director's EEO Policy Statement:


Special Requirements

• Possession of a valid driver's license is required when operating a State owned or leased vehicle.

Candidates selected for this position must successfully pass a Department of Justice background check and the incumbent is also required to sign CHP Form 101A annually.


Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.


Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/13/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).


Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Department of Transportation
California Department of Transportation
Attn: Caltrans DHR Contact - JC-520400
1750 E. 4th Street, 1st Floor


Santa Ana , CA 92705


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


Department of Transportation
California Department of Transportation
Caltrans DHR Contact - JC-520400
1750 E. 4th Street, 1st Floor


Santa Ana , CA 92705
Closed on weekends and State holidays.
08:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Benefits
Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.


Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Chad Deuschle
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Hiring Unit Contact:
Celia Martinez
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Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Caltrans EEO Office
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California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Important Application Instructions:
The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-520400), PARF# 08-26-0130 and title of the position (Dispatcher-Clerk, Caltrans) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.