Inside Sales Specialist

Job Description

We are a leading manufacturer of industrial interconnect products, including IEC 309 Pin & Sleeve devices, heavy-duty rectangular connectors, portable power distribution systems, power cable assemblies, industrial control panels, and safety disconnect switches. As we continue to grow and expand our market presence, we are seeking an experienced, highly organized, and customer-focused Inside Sales Specialist to join our team at our Central New Jersey headquarters.

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In this role, you will serve as a key point of contact for customers, distributors, and sales representatives by providing product support, processing quotations and orders, and helping drive customer satisfaction. The ideal candidate thrives in a fast-paced environment, enjoys building strong customer relationships, and is committed to delivering exceptional service while supporting sales growth.

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Job Requirements

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The ideal candidate will possess experience and knowledge of industrial electrical products, with a strong emphasis on connectors, motor disconnects, and safety switch devices. Candidates should ideally have experience working within the industrial electrical distribution industry or for a manufacturer of industrial electrical products.

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This position requires the ability to effectively communicate and collaborate with customers, distributors, a direct sales force, and manufacturers' representatives. A proven track record of success with 3-5 years of inside sales, customer service, or related industry experience is required. Candidates must be detail-oriented, technically proficient, and comfortable managing customer information within the company's ERP and Customer Relationship Management (CRM) systems. The ability to prioritize multiple projects while maintaining accuracy and responsiveness is essential.

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Skills & Qualifications

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• Strong product knowledge and the ability to learn and communicate technical product information.
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• Excellent customer service, relationship-building, and problem-solving skills.
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• Experience with product management, prospecting, and selling based on customer needs.
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• Strong verbal and written communication skills with a professional and customer-focused approach.
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• Self-motivated, proactive, and results-oriented with the ability to meet sales goals and objectives.
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• Demonstrated leadership, organizational, and time-management skills.
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• Bachelor's degree in Marketing, Sales, Business Administration, or a related field preferred.
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• Prior business-to-business (B2B) sales experience strongly preferred.
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• Proficiency with Microsoft Office applications, including Excel, Outlook, and PowerPoint, as well as CRM and ERP software platforms.
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• Fluency in Spanish is a plus.
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Compensation & Benefits

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We offer a competitive compensation package designed to attract and retain top talent. This includes a base salary complemented by performance-based incentives and opportunities for professional growth.

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Benefits include:

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• Competitive base salary with a range from $65,000-$75,000.
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• Company-subsidized medical and dental insurance.
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• 401(k) retirement savings plan with company match.
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• Paid time off and company holidays.
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• Opportunities for training, development, and career advancement within a growing organization.
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• Collaborative and team-oriented work environment with exposure to a diverse range of industrial products and markets.
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