Business Analyst
MAXIMUS
Essential Duties and Responsibilities:
- Identify and determine business requirements and define processes, including clarification on any requirement discrepancies.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Review and edit requirements, specifications, business processes and recommendations related to new processes, functionalities, and/or proposed solutions.
- Process all Production Support Requests by receiving defect reports and cross-referencing the defect with the business requirements.
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree
- 3+ years of experience in business analysis, systems analysis, operations analysis, or system implementation.
- Experience translating business needs into functional requirements, workflows, or business processes.
- Experience collaborating with business stakeholders and technical teams.
- Proficiency in Microsoft Word, Excel, PowerPoint, Visio, Access, and other business software applications.
- Experience in healthcare, Medicaid, managed care, or HIPAA-regulated environments.
- Experience supporting Salesforce, Salesforce Service Cloud, or Salesforce Field Service.
- Experience with software implementations, system integrations, or enterprise applications.
- Salesforce, CBAP, CCBA, PMI-PBA, or related certification.
91,000.00 MAXIMUS
Vacancy posted 3 days ago
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