Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Network Technician I

$40k - $55k

Grid4 Communications

Network Technician I Technical Operations - Troy, MI | Full-Time

Job Description: Are you a motivated, detail-oriented tech professional looking to launch or grow your career in voice and data networking? Then this role might be perfect for you! This is a great opportunity to join Grid4 Communications and build your skills alongside an experienced team. We are looking for a Network Technician I to support our carrier and voice division by deploying, configuring, and troubleshooting customer-facing network and telephony equipment. The ideal candidate has a foundational understanding of networking concepts, a willingness to learn, and a customer-first mindset. You'll work closely with our NOC and Field Services teams to ensure our customers stay connected and receive a best-in-class experience.

Responsibilities:
  • Configure and deploy equipment necessary to establish phone and data connections to customer premises equipment, interfacing with or replacing existing customer equipment as necessary
  • Troubleshoot IP-based telephony equipment and basic network connectivity issues under the guidance of senior technicians
  • Test cabling and other equipment in coordination with Field Services Technicians
  • Assist in monitoring core network elements and escalate issues to L2/L3 support as appropriate
  • Take repair calls and provide clear, timely status updates to customers
  • Maintain detailed ticket documentation including notes on steps taken, test results, and resolution
  • Provide 24x7 on-call support on a rotating basis, including the ability to work a flexible schedule for planned and unplanned issues
  • Participate in cross-training opportunities to expand technical knowledge across voice and data platforms
  • Follow established processes and procedures and make recommendations for improvement where identified

    Qualifications, Skills, and Knowledge:
  • Associate's degree in a related field, or equivalent hands-on experience
  • 1+ years of experience in IT support, networking, telephony, or a related technical role
  • Customer-first attitude with the ability to communicate clearly and professionally, especially in high-stress situations
  • Foundational understanding of LAN/WAN, TCP/IP, and VoIP concepts
  • Familiarity with basic hardware configuration (routers, switches, phones)
  • Strong analytical and problem-solving skills
  • Ability to multitask, prioritize, and manage a ticket queue effectively
  • Get-it-done mentality with a desire to learn and grow

    Preferred:
  • CCNA, CCENT, or other Cisco certifications
  • Adtran router/switch experience or certification
  • Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms
  • Previous NOC or help desk experience

    What we'll bring to the table:
  • Work-life balance
  • Vibrant company culture and fun work environment - our values don't sit on a shelf collecting dust, we use them in all we do
  • Ability to make an impact - your ideas and voice are important to us and are welcomed here
  • Employee health is one of our top priorities! We offer great health benefits - medical, dental, and vision
  • Days allocated for rest and relaxation - including 15 PTO days, 10 paid holidays, bereavement, jury duty & military leave
  • Offering you the best chance to prepare for the future - 401(k) with a generous company match
  • Business casual dress code


    Here's what a couple of team members have to say about Grid4:
    "I enjoy the people and the work-life balance" - New hire for HR
    "I like the open and friendly work environment, there is always an employee willing to help" - New hire for Project Management

    Compensation: $40,000.00 - $55,000.00
    Minimum Experience: Entry-level
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Network Technician I in Troy, MI vacancy
  • $49.7k - $71.16k

     ...Network Technician II Job Description: Are you a goal-oriented professional who thrives on helping people and providing superior customer service? Then this role might be perfect for you! This is a great opportunity to join Grid4 Communications and grow... 
    Suggested
    Casual work
    Remote work
    Flexible hours

    Grid4 Communications

    Troy, MI
    11 hours ago
  •  ...Details: We are seeking a motivated and detail-oriented Junior Network Engineer to join our IT team. The ideal candidate will assist in the design, implementation, and maintenance of our network infrastructure. This role provides an excellent opportunity for professional... 
    Suggested
    Remote work

    Stefanini

    Auburn Hills, MI
    2 days ago
  •  ...Job Description Job Description Network Installation and Maintenance Technician   MARK ELECTRONICS INC. -Local provider of custom high-quality security, surveillance, audio and network systems for residential and small commercial use, has IMMEDIATE career opportunities... 
    Suggested
    Full time
    Local area
    Immediate start

    Mark Security Service Inc

    Rochester, MI
    a month ago
  • IT Support Engineer Join a Future-Focused Managed Services Team Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking organization that values collaboration, innovation, and continuous professional...
    Suggested
    Full time

    Hyperion Managed Services

    Troy, MI
    2 days ago
  • $60k

     ...Engineering (PLC, HMI, and Robot Programming). Experience in systems integration (PLC, HMI, Robotics, Motion Control, industrial networking, LV power distribution). Industrial automation experience in the automotive manufacturing sector. Practical, hands-on technical expertise... 
    Suggested
    Full time
    Temporary work
    For subcontractor
    Local area
    Remote work

    Reliance One, Inc.

    Troy, MI
    3 days ago
  •  ...Desktop Support Technician WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT TROY, MICHIGAN USA! Excis is a global IT support leader...  ...imaging and deploying Windows OS, and understanding of basic networking concepts (TCP/IP, Ethernet, Windows Networking); ~ Experience... 
    Work at office
    Remote work

    Excis Compliance ltd

    Troy, MI
    11 hours ago
  • Intrepid Control Systems in Troy, Michigan is seeking a Technical Support Engineer I to provide first-level technical assistance to customers and internal staff. This role involves troubleshooting hardware and software issues via email, phone, online meetings, and in-person...

    Intrepid-Control-Systems

    Troy, MI
    4 days ago
  • Stefanini, Inc in Sterling Heights, MI is seeking an IT Support Specialist to assist in a manufacturing plant environment. The role involves providing technical support to plant business customers and managing IT infrastructure across various systems. The ideal candidate...
    Flexible hours

    Stefanini, Inc

    Sterling Heights, MI
    1 day ago
  • Job Description Job Description Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat,...
    Visa sponsorship
    Work visa
    Monday to Friday
    Shift work
    Weekend work

    Stellantis Financial Services US

    Auburn Hills, MI
    11 days ago
  •  ...sustainability goals, and HED’s multidisciplinary design excellence. Serve as the highest-level technical authority on structured cabling, network/telecom infrastructure, wireless systems, audiovisual, and converged building systems. Translate emerging technologies, digital... 
    Work at office
    Work from home

    Harley Ellis Devereaux

    Royal Oak, MI
    3 days ago
  •  ...Requirements Bachelor in Science/Business Administration or equivalent experience in IT IT certifications (Operating system, network...) Operational management of IT infrastructure in an industrial environment End user support (expertise and communication) 5+... 
    Contract work
    Traineeship
    For subcontractor
    Local area

    OPmobility

    Troy, MI
    2 days ago
  • Slate Auto in Troy, MI is seeking an IT Support Specialist to provide comprehensive user support and maintain hardware and software systems. This role involves troubleshooting, documentation, and ensuring system reliability. The ideal candidate should have a Bachelor’s ...

    Slate Auto

    Troy, MI
    1 day ago
  • Sr. Apigee And Datapower Support Engineer Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to...

    Perfict Global, Inc.

    Auburn Hills, MI
    2 days ago
  •  ...procedures, and State and Federal regulations SUPERVISORY RESPONSIBILITY ~ None EDUCATION AND EXPERIENCE ~ Degree in Network Engineering, Computer Science, Information Technology, or similar field or work experience (3+ years) ~3+ years support for... 
    Work experience placement
    Work at office
    Flexible hours

    Airboss Inc

    Auburn Hills, MI
    3 days ago
  •  ...Mobile Device Management (MDM) platforms (e.g., SOTI MobiControl) for managing ruggedized RF scanners. - Basic understanding of network infrastructure (TCP/IP, wireless access points troubleshooting in an industrial setting). Piston Automotive, part of the Piston... 
    Flexible hours

    Piston Automotive

    Southfield, MI
    4 days ago
  • UWM seeks a technology-focused professional with advanced scripting capabilities, specifically in VBScript, to lead and operationally supervise an IT team supporting the Mortgage Servicing Platform (MSP). The ideal candidate will leverage technical expertise to develop...
    Contract work
    Work experience placement
    Monday to Friday

    United Wholesale Mortgage

    Pontiac, MI
    17 days ago
  • $64.6k - $84.5k

     ...peripherals. Hardware Maintenance: Install, configure, and maintain computer hardware components such as CPUs, RAM, hard drives, and network interface cards (NICs). Asset Management: Maintain an accurate inventory of IT assets, including hardware and software. Software... 
    Full time
    Work experience placement
    Work at office
    Remote work

    Slate Auto

    Troy, MI
    11 hours ago
  • SOMA GmbH is seeking a hands-on IT Engineer located in Troy, Michigan. This role requires strong Azure and Microsoft 365 experience for managing day-to-day operations, including administration of services like Exchange Online and Teams, along with providing helpdesk and...

    SOMA GmbH

    Troy, MI
    3 days ago
  • Genisys Credit Union is seeking an IT Specialist for their Home Office in Auburn Hills, MI. The role involves operating and maintaining corporate computer systems, resolving IT Help Desk tickets, and training new personnel. The ideal candidate should have an Associates ...
    Home office

    Genisys Credit Union

    Auburn Hills, MI
    11 hours ago
  • Piston Automotive LLC in Southfield, Michigan is looking for an IT Warehouse Management Specialist who will act as the primary application owner and systems administrator for their Warehouse Management System (WMS). This role includes managing user access, optimizing data...

    Piston Group & Piston Automotive LLC

    Southfield, MI
    1 day ago
  •  ...monitor and report vehicle quality concerns to the Factories/Dealers using Warranty data, JD Power results, and information from the Technician Helpline/Field Quality colleagues. Once reported, it is the engineer's responsibility to track topics to final resolution.... 
    Contract work
    Work at office
    Worldwide

    Volkswagen

    Auburn Hills, MI
    11 hours ago
  •  ...Title : Desktop support Technician Location : Warren MI 48093 (onsite) contract Pls look for junior profiles Exp: 5-10 Years...  ...and eyes support to other IT teams including Audio Visual, Network, and Servers. Job Description As an Onsite Support Technician... 
    Contract work
    Local area
    Immediate start
    Remote work
    Flexible hours
    Shift work

    VDart

    Warren, MI
    1 day ago
  • Volkswagen Group Services GmbH is seeking a Product Support Engineer in Auburn Hills, MI. This role involves monitoring quality issues, reporting on vehicle performance, and providing technical support across departments. The ideal candidate will have 5-7 years of technical...

    Volkswagen Group Services GmbH

    Auburn Hills, MI
    4 days ago
  •  ...premise Exchange support. Configuring and troubleshooting web content filtering and anti-virus tools. Managing DNS, DHCP, and network connectivity issues (wired and wireless). Assisting with server administration and network storage devices. Supporting phones... 
    Temporary work
    Work at office
    Monday to Friday

    Applied Innovation

    Southfield, MI
    3 days ago
  • Posting Details Posting Details Position Title IT Support Specialist/Asset Management Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06389 Salary Range/Pay Rate ...
    Temporary work
    Casual work
    Monday to Friday
    Shift work

    Oakland University

    Rochester Hills, MI
    11 hours ago
  • Opportunity Details IT Senior Software Programmer - Salesforce Bloomfield Hills, MI IT Senior Software Programmer - Salesforce We are seeking an experienced IT Senior Software Programmer specializing in Salesforce development. This role involves...

    NuTechs

    Bloomfield Hills, MI
    2 days ago
  • Airboss-of-America is seeking an IT Specialist to support their Information Systems team in Auburn Hills, Michigan. This position involves Help Desk support, systems administration, and setting up new hires with necessary equipment. The ideal candidate will have a degree...
    Work at office

    Airboss-of-America

    Auburn Hills, MI
    1 day ago
  •  ...Specialist The IT Support Specialist provides front-line technical support to employees by troubleshooting hardware, software, and basic network issues. The statements below are intended to describe the general nature and level of work being performed by the employee of... 
    Full time
    Casual work
    Local area
    Remote work
    Work from home
    Monday to Friday
    Weekend work
    Afternoon shift

    Weldaloy Specialty Forgings

    Warren, MI
    11 hours ago
  • Job Description Job Description Summary: Under the supervision of the Sr. Director – IT Solutions & Health Plan Management, manages data, basic operations, and audit functions in designated Information Technology Applications used by PACE Southeast Michigan (PACE...
    Work at office

    PACE Southeast Michigan

    Southfield, MI
    8 days ago
  • $20 - $24 per hour

     ...Temporary Assignment Work Type: Driving Pay Rate: $20.00/h to $24.00/h Job Description: As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include... 
    Temporary work

    Tekwissen

    Southfield, MI
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Network Technician I. Be the first to apply!