Ocean Freight Forwarder - Customer Service
Dolphin Logistics Inc.
Job Description
Job Description
Job description:
Job Overview
Are you experienced in international logistics and passionate about ocean freight operations? Join our growing team as an Ocean Freight Forwarder – Customer Service and help us manage the global movement of cargo with precision and care.
Responsibilities
- Coordinate FCL and LCL ocean, Air shipments from booking to final delivery
- Handle all documentation, including B/Ls, ISF, and customs paperwork
- Communicate with carriers, warehouses, brokers, and overseas agents
- Monitor shipments and provide regular updates to customers
- Ensure accurate data entry and timely invoicing
- Troubleshoot issues and keep everything on track
Experience
- 1–3 years of experience in ocean freight forwarding or international logistics
- Working knowledge of shipping documents, Incoterms, and customs processes
- Detail-oriented with strong organizational and communication skills
- Able to multitask in a fast-paced environment
- Proficient in logistics systems and Microsoft Office
Join us as we continue to grow our presence in the market, leveraging your skills in account management and technology sales to make a significant impact!
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
Location: 11612 Knott Ave., Garden Grove CA 92841 || View phone number on us.fitly.work || View email address on us.fitly.work
Vacancy posted 9 days ago
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