Room Service Waiter/Waitress

Job Description

Job Description

The Room Service Waiter/Waitress plays a vital role in delivering exceptional dining experiences directly to guests' rooms. This position involves taking orders, serving food, and ensuring high levels of customer interaction while adhering to standard food safety protocols. Working within a medium-sized team, the role requires flexibility to cover day, evening, and rotating shifts, all while maintaining professionalism and attentiveness to guest needs.

Responsibilities

• Take accurate food and beverage orders from guests
• Deliver orders promptly and courteously to guest rooms
• Engage positively with guests to ensure satisfaction
• Follow standard food hygiene and safety protocols
• Coordinate with kitchen and housekeeping staff for timely service
• Handle payments and operate POS systems as needed
• Maintain cleanliness and organization of service equipment

Required Qualifications

• At least 1 year of experience in hospitality or food service

Preferred Qualifications

• Strong customer service skills
• Effective communication abilities
• Ability to multitask and manage time efficiently
• Attention to detail in service delivery
• Experience using POS systems
• Teamwork and collaboration skills