Senior Data Analyst, Steritech

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

***No OPT or sponsorship available***

Overview

This client-facing, strategic role is responsible for analyzing large and complex data, developing and implementing insights that address cost efficiency, advanced AI, and predictive analytics, in addition to improvement recommendations for both clients and internal business partners. This role leads and manages analytics projects to develop solutions through understanding client strategies and providing analytical recommendations to enable clients (and the Steritech business) to achieve business goals. To accomplish this, the person in this role must excel at conducting research, collaborating with other analytical and non-analytical professionals, translating technical and analytical information into actionable insights for stakeholders, and mentoring and coaching junior Business Intelligence colleagues. The job requires strong analytical, problem-solving, project management, and communication skills, as well as technical expertise in programming languages, analytical tools, and systems.


Duties & Responsibilities

• Obtain a deep understanding of relevant business area(s), both internally and for clients, to recommend data-driven solutions that address cost, efficiency, and quality improvements.
• Create and statistically analyze complex data (both internal and external) and identify patterns and trends to provide forward-looking insights and recommendations to stakeholders.
• Leading and managing analytics project requirements and goals from start to finish, ensuring that they are delivered on time, contain accurate and meaningful insights and to the required quality standards.
• Design & develop innovative business solutions (analytical models, data structures) that meet business needs and requirements and delivery to client or business leadership.
• Engages with stakeholders to establish measurable business metrics and analytical frameworks that evaluate the health of our products, our customer experience, and client performance. Primary stakeholder relationships are Client leadership (CEO, COO, Director, Program managers), internal business leadership (BSB VP and Directors), and functional leads.
• Responsible for leading prototyping new analysis and reports for the purpose of enhancing business processes, operations and information process flow.
• Stay current with the latest developments in the analytics industry, including new technologies, tools, and best practices, and champion their adoption where beneficial.
• Conducts research and analysis into the nature, effect, and results of process problems including root cause analysis through strategic client discussion.
• Identifies opportunity trends and recommends solutions through design and preparation of clear reports, charts, and graphs to depict trends.
• Coordinates and presents concise summaries and briefings to senior management and client leadership that highlight key insights and recommended actions.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, and re-designing data infrastructure for greater scalability.
• Create continuous improvement in the Data Analytics function through process improvement and application of industry innovation.
• Leads the research and development of data models to produce insights around complex and impactful problems for both internal business challenges and client initiatives.
• Analyze data to find concrete insights and deliver solutions to key business challenges using machine learning, text-mining/NLP from structured and unstructured data to assist in new product development, improving the quality of the products, and improving customer service experience.
• Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions.
• Regularly review and update our existing data, models and algorithms to ensure that they remain relevant for client usage.
• Establish productive, professional and consultative relationships with key personnel throughout assigned client organizations (at both the franchise and corporate level) to understand their strategic business models to enable high quality insights.
• Mentor junior members of the team.
• Performs all other duties as assigned.

Candidate Requirements


Education

• Bachelor's degree in relevant fields such as Mathematics, Statistics, Economics, Operations Research, Analytics or Engineering plus at least 5 years of relevant experience (e.g. data science, analytics, or related technical role)
• Optional Master's degree in Business, Computer Science, MIS or Business Analytics

Experience

• 5-10 years of experience in the business intelligence and technical space, managing projects, making insightful recommendations or any equivalent of experience, education and/or training
• Experience in acquiring, cleaning, and analyzing large data sets
• Experience with analytical visualization software such as SAS, R. Matlab, Python (Pandas/Scipy), Qlik, Tableau, PowerBI, etc

Skills & Competencies

• Advanced SQL knowledge and programming skills.
• Familiarity with relevant methodologies, tools and techniques.
• Ability to quickly learn the objectives, structures, operations and policies of a new business area.
• Ability to engage varied audiences to determine the explicit / implicit requirements and derive analysis to solve client business goals.
• Experience leading and motivating others while demonstrating empathy and a collaborative approach.
• Outstanding communication skills with demonstrated ability to influence at all levels with a range of internal and external stakeholders.
• Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Critical thinking skills for formulating hypotheses, interpreting results, and proposing data-driven solutions.
• Ability to anticipate problems and opportunities and the initiative to pursue solutions.
• Intellectual curiosity and business acumen.
• Results orientation and persistence.
• Mentors and coaches the development of less experienced business analysts.
• Expert in Data structures, Excel and PowerPoint

Base Pay Range - $85,600 - $111,200 / year

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Base Pay Range
Yearly: $85,600.00 - $111,200.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:


Professional and Personal Growth

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

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