Front Office Director: Guest Experience & Operations Leader
HHM Hospitality
A leading hospitality group is seeking a Front Office Director to manage hotel operations in New York City. The ideal candidate will ensure exceptional guest service, oversee department managers, and develop budgets while maintaining the hotel’s standards. This role includes resolving customer complaints and monitoring service quality to enhance guest satisfaction. Candidates should have knowledge of hotel operations and a relevant degree. The position offers competitive benefits and opportunities for professional growth. #J-18808-Ljbffr HHM Hospitality
- Hyatt Hotels Corporation is seeking a Front Office Manager in New York, NY. This role oversees... ...aspects of the front office, ensuring guest satisfaction and managing staff. Key responsibilities... ...Administration and at least 3 years of experience in Front Office or Guest Services....Suggested
- Tranquil Resorts is seeking a Hospitality Operations Leader to oversee daily operations and ensure exceptional guest experiences. This role involves managing staff, optimizing workflows, and maintaining high service standards. The ideal candidate will hold a Bachelor’s...Suggested
- ...for a dynamic Night Manager to oversee front desk operations during the night shift. You'll be responsible for ensuring exceptional guest service while supervising Lobby Hosts and... ...degree and at least 2-3 years of management experience in the hospitality industry. Benefits...SuggestedNight shift
$75k - $80k
Sonesta Hotels International Corporation in New York seeks a Food and Beverage Operations Manager to lead the team and ensure exceptional guest experiences. The role involves overseeing daily operations, managing budgets, and implementing best practices in food and beverage...Suggested- ...Salon in New Jersey is looking for a Salon Operations Manager to ensure smooth daily operations and deliver exceptional guest service. You will lead the team, manage scheduling... ...candidate will have proven sales leadership experience, management background, and a commitment to...Suggested
- ES USA NY is seeking an Operations Manager to ensure exceptional guest experiences and run a best-in-class venue. The ideal candidate should have over 3 years of leadership experience in the hospitality sector, particularly in craft cocktail bars. Responsibilities include...
$58.24k - $72.8k
InterContinental Hotels Group is looking for an Operations Manager for Holiday Inn Express on Fort... ...will oversee hotel operations, ensuring guest satisfaction and staff efficiency. The... ...with at least three years of experience in the hotel industry, including two years...- ...Astoria New York to oversee daily banquet operations. Key responsibilities include planning... ...leadership qualities and at least 1-2 years of experience in an upscale dining environment. The... ...environment while maintaining the highest standards for guests. #J-18808-Ljbffr Hilton
- Doherty Enterprises is seeking a Restaurant Manager for Panera Bread in New York. You will lead daily operations, ensure excellent guest experiences, and foster a high-performing team. Ideal candidates will have management experience and strong leadership skills. The position...
- HEI Hotels & Resorts seeks an Operations Manager in New York to ensure guest service standards and operational efficiency. You will oversee staff performance... ...in service delivery. A minimum of 2 years hotel experience is required, alongside proficiency with PMS systems and...
$120k - $130k
...New York City, is seeking a talented Director of Operations to oversee daily hotel management. The... ..., assist in budgeting and ensure high guest satisfaction by maintaining and implementing... .... If you have 3-5 years of leadership experience in the hotel industry and possess...- ...Manager to oversee all aspects of restaurant operations in New York City. The successful... ...ensure high standards of food quality and guest service, manage staff recruitment and training... ...with marketing efforts to enhance guest experiences. Responsibilities include financial and...
- Highgate is seeking an Operations Manager for the Front Office in New York. The role focuses on managing Guest Services, ensuring quality service for all guests, and maximizing... .... The ideal candidate has progressive experience in hospitality, strong customer service skills...
- Hilton, located in New York, is seeking a Director of Front Office to lead the hotel’s front office operations and ensure exceptional guest experiences. You will oversee various functions including guest service, room inventory management, and team engagement. The ideal...
- ...to lead a team focused on ensuring every guest leaves happy. This role emphasizes team leadership, guest service, and operational excellence in the family entertainment industry... ...and at least one year of management experience. The position offers competitive pay, including...Hourly pay
- ...Housekeeping Manager to oversee daily housekeeping operations at the Hilton Garden Inn in Mt. Laurel, ensuring high standards of cleanliness and guest satisfaction. The ideal candidate will have 2-5 years of experience in hotel housekeeping leadership, excellent organizational...
- Generator Hostels in New York is seeking a Senior Operations Manager to oversee the daily operations,... ...The ideal candidate will have 3-5 years of experience in hotel operations, strong organizational skills, and a passion for guest service. This position offers numerous...
- Dormont Manufacturing Co in New York is seeking a Restaurant & Operations Manager responsible for leading teams and delivering exceptional guest experiences. Ideal candidates should be 21+ with at least 2 years of experience in a hospitality setting. The role involves overseeing...
- Dave & Buster's is seeking a Restaurant and Operations Manager in New York, NY. The role involves leading operational standards and strategic initiatives to enhance business results and guest experiences. Candidates should have 2+ years in restaurant or hospitality, capable...
$3,500 - $5,000 per month
...We are hiring one amazing human to lead Experience Operations at VAWAA. Do you love operations &... ...indigenous makers around the world. Our guests are curious humans who want to make something... ..., Customer.io, Helpscout, Zendesk, Front, Notion, Slack, Google Workspace, AI tools...Full timeContract workApprenticeshipRemote workWeekend workDay shiftAfternoon shift$66.3k - $80k
Loews Hotels, LLC. is seeking an experienced Assistant Front Office Manager in New York to lead the front office team and deliver exceptional guest experiences. The ideal candidate will manage daily operations, enhance service quality, and mentor staff for professional...- DelMonte Hotel Group is seeking a Front Office Operations Manager to join their team in Troy, NY. The role involves supervising associates and ensuring excellent guest experiences while offering competitive compensation and a supportive work environment. The ideal candidate...Full time
- ...Hospitality Group, Inc is seeking an Operations Manager to lead hotel operations in Pennsylvania... .... The ideal candidate will improve guest experiences and ensure operational excellence... ..., including Housekeeping and Front Office. Responsibilities include supervising...Flexible hours
- ASM Global in New York is hiring a Tour Supervisor to enhance guest experiences at Highmark Stadium. The role includes overseeing tour staff, ensuring operational efficiency, and delivering top-notch customer service throughout daily tours. Applicants should possess strong...Flexible hours
- SPENCER'S is offering an Operations Manager role in New York City. This crucial position supports the Director of Operations by overseeing business operations across locations... ...to reimagining wellness and providing luxurious spa experiences. #J-18808-Ljbffr SPENCER'S
- Hotel Careers Downtown NYC is looking for an Operations Manager to ensure smooth daily hotel operations and exceptional guest experiences. You will lead and inspire teams in front office and housekeeping departments, ensuring quality service delivery and fostering a strong...
- ...hotel management firm is looking for an Operations Manager in New York City. In this role, you will be responsible for meeting guest service standards, overseeing departmental... ...You will need at least 2 years of hotel experience, proficiency in PMS systems, and strong customer...
- Description As an Hourly Operations Manager at TownePlace... ...staff, addressing guest concerns, and ensuring... ...candidate will be a hands‑on leader with strong... ...delivering exceptional guest experiences. Key Responsibilities... ..., including front desk, housekeeping, and...Hourly payShift workAfternoon shift
- lululemon in New York City is hiring an Assistant Manager, Operations to oversee retail business operations and facilitate a positive guest experience. This critical role involves managing budgets, developing schedules, and ensuring the effective operation of the store....
$66.3k - $72k
...Corporation is seeking an Assistant Operations Manager - Front Office in New York City. The ideal candidate... ...cash control, staffing needs, and guest services. This role requires strong... ...ideally have 1-2 years of management experience and be passionate about delivering exceptional...
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