Executive Director

About Seaton Senior Living Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day. Discover Your Purpose with Us at Seaton Hagerstown As Executive Director , you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role As the Executive Director , your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights Status: FULL TIME Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations Location: 1175 Professional BLVD, Hagerstown, MD 21740 Rate of Pay: $97k Annually Travel: 0% What You’ll Do Operational Leadership Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards Maintain full responsibility for community financials, budgets, and operational performance metrics Drive achievement of NOI, occupancy, and resident engagement targets Monitor and manage operating costs, labor, and collections in alignment with financial expectations Customer-Focused Culture Champion a resident-centered model of care that prioritizes service, dignity, and engagement Foster a supportive environment for residents, families, and team members alike Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent Team & Talent Development Provide visible leadership to department heads and community team members Hire, train, develop, and coach staff to achieve high performance and job satisfaction Implement policies and procedures that promote compliance, accountability, and professional growth Support an inclusive, collaborative, and performance-driven work culture Business Development & Sales Strategy Partner with the sales team to drive occupancy and maximize top-line revenue Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning Cultivate and maintain relationships within the community to support lead generation and referrals Lead external business development strategy with clear accountabilities and measurable outcomes Assisted Living / Memory Care (as applicable) Ensure compliance with state AL/MC regulations, policies, and resident documentation Lead monthly “at-risk” meetings and family engagement efforts Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness Ensure wellness and care plans are properly implemented and tracked Qualifications Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field preferred; degree required in lieu of active state-specific Administrator licensure/certification for Maryland candidates Minimum 3 years of leadership or management experience required, including operational oversight, financial management, team leadership, and customer/client service Executive Director, senior living, healthcare, hospitality, multi-site, or comparable operational leadership experience preferred State-specific Administrator License/Certification required. Maryland-specific: Candidates who do not currently hold an Assisted Living Administrator license may still be considered if enrolled in a Department-approved manager training program within 6 months of employment, in accordance with state regulations. Company-sponsored licensing support available. Demonstrated success in operational leadership, occupancy/census growth, financial performance, and team development preferred Strong leadership, communication, problem-solving, and decision-making skills required Experience with Medicaid programs a plus, depending on community/state requirements Participation in rotating on-call schedule and Manager on Duty (MOD) evening/weekend coverage required Why Join Us Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2027! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members. Our Culture & Values We’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY. Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success. Benefits You’ll Enjoy Competitive pay Medical, dental, vision, life, and disability insurance Paid time off and holidays 401(k) with employer match Paid training and career growth opportunities Wellness-related benefits Employee Assistance Program (EAP) Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V #J-18808-Ljbffr Seaton Senior Living