Business Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Analyst to work in Westlake, TX!


The Role

As a Senior Business Analyst, you blend deep experience in health care benefits and product development with a passion for analysis, harnessing technology to solve complex business problems, while focusing to deliver and implement technology solutions within a digital experience. We are deeply committed to improving the value delivered to our customers. You will work closely with a Product Owner (Squad Leader) and technology teams to create, prioritize, and maintain product backlog, as well as translate business requirements to technical resources to focus the team on delivering business solutions with the highest customer value. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, entrepreneurial, and date driven environment!


The Team

The Business Analyst (BA) is part of the Fidelity Health Solutions' Business Analyst Chapter (team), which supports product development across multiple health care domains. The BA works on a multi-functional Agile scrum team (squad), collaborating with technology and business customers to develop and implement digital product and service features in health care applications from inception to delivery. These squads will continue to bring new Healthcare capabilities to our digital experiences within NetBenefits or our Mobile App.


The Expertise and Skills You Bring

• Bachelor's degree preferred
• 3 - 5+ years Systems Development Business Analyst experience, ideally working in an Agile Scrum environment, with proven ability to work across multiple multi-functional teams
• Solid understanding of the Fidelity business with work experience in health care and/or benefits administration and/or product development
• Shown expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation.
• Solid grasp of the architecture and deployment needed to support web development
• Interact closely with Subject Matter Experts and partners across Fidelity Health Benefits domain to elicit Product requirements
• Work with UXD teams to support prototyping
• Skilled in MS Word, Excel, PowerPoint, Visio; Experience with JIRA or similar agile backlog management and testing tool
• Certified Business Analysis Professional® (CBAP®) certification or Certified Scrum Product Owner certification is a plus
• Skilled at translating business vision into defined and prioritized user stories for team's backlog
• Ability to understand sophisticated customer needs, translate them into user stories with concrete acceptance criteria, and drive solution formulation with a multi-functional team
• Customer-obsessed and have proven a commitment to delivering frequent, high business value features
• Look for opportunities to innovate and take thoughtful risks to get work done better and faster
• Excellent listening, communication (verbal and written), and presentation skills
• You optimally and regularly lead, facilitate, and drive individuals and group meetings to common goals
• You are highly organized and have a strong ability to prioritize and work under tight deadlines
• Skilled at building relationships, fostering strong teams, and influencing others
• You are a self-motivated, phenomenal teammate with the ability to plan and complete work independently, and partner optimally to handle dependencies
• You have excellent business judgement and maintain confidentiality of all data
• Providing consulting, support, and guidance to leadership, squad members, and other relevant partners to influence culture and behaviors

The Value You Deliver

• Working in a Scrum Agile environment to deliver software
• Leading and conducting business analyses to formulate and make recommendations
• Identifying and defining solutions to business problems, through creation and documentation of systems and process specifications
• Creating, documenting, and leading scrum team backlog (writing user stories / acceptance criteria, supporting prioritization, running refinement sessions, etc.)
• Collaborate closely with business partners, development teams, external vendors, and QA on plans, project management, requirements, design, testing, and implementation of solutions throughout the development lifecycle
• Supporting deployment, business readiness, and solution enablement, e.g., defining and documenting enablement tasks, supporting user procedure documentation, creation and delivery of solution training to internal teams, and communication
• Prioritize multiple initiatives and business analysis tasks at the same time

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.


Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.


Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity's Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity's regional and investor center locations. Our mission is to help you experience Fidelity's diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity's long-term strategy.


For information about working at Fidelity TalentSource, visit FTSJobs.com.


Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at View email address on click.appcast.io if you would like to request an accommodation.