Senior Configuration/Change Enablement Specia

Senior Configuration/Change Enablement Specialist 3 weeks ago Be among the first 25 applicants Senior Configuration/Change Enablement Specialist Location: Remote - Available across U.S. and Puerto Rico Clearance Level: Public Trust (ADP/IT-II); Tier 3 Investigation (NACLC) Citizenship: U.S. Citizenship required Summary We are seeking candidates for a potential opportunity as Senior Configuration/Change Enablement Specialist to lead and mature configuration management strategies across a complex federal IT environment. This position provides subject matter expertise in CM policy, CI lifecycle oversight, change governance, and audit management in support of enterprise-scale operations within the Defense Health Agency. Key Responsibilities Develop and institutionalize enterprise CM policies, plans, procedures, and templates. Lead CM audits and define corrective action strategies to address discrepancies. Serve as SME for Infrastructure CM, working with asset, cybersecurity, and KM teams. Identify and manage infrastructure CI relationships, baselines, and traceability. Maintain CI attributes, dependency mapping, and relationship records in CMDB. Analyze change ticket data to create dashboards and executive briefings. Review foundational CM documents (CM Plans, SOPs, Charters) for accuracy and completeness. Facilitate CAB meetings and document outcomes, agendas, and action items. Mentor and train junior CM staff and stakeholders on policy, process, and reporting. Preferred Tools & Technologies ServiceNow, BMC Remedy, or similar ITSM/CMDB platforms Microsoft Office Suite, Visio, Power BI ITIL or ISO CM frameworks Configuration audit tools and metrics dashboards Minimum Qualifications 5-7 years of experience in Configuration Management and Change Enablement. Proven expertise in CM policy development, audit execution, and enterprise CI management. Ability to communicate complex technical requirements to diverse audiences. Ability to obtain and maintain a Tier 3 Public Trust clearance. Education & Certifications Required (Foundational - one of the following): Bachelor’s degree in IT / Cybersecurity / Data Science / IS / CS (ABET or CAE accredited), OR CISSP / Security+. Required (CE - one of the following): Microsoft Project, OR Microsoft Azure DevOps Solutions. Why Join Us? Apply today and lead the charge in enterprise IT configuration and change governance that impacts global mission readiness. Your expertise will help ensure secure, efficient, and compliant operations across the Defense Health Agency’s global enterprise. Please Note: This position is contingent upon contract award. Candidates selected will be notified once the award has been confirmed. #J-18808-Ljbffr