Academic Records Specialist

Academic Records Specialist

The Academic Records Specialist supports the Registrar's Office by managing student academic records, transcripts, enrollment verifications, and registration-related processes. This role helps ensure accurate recordkeeping, FERPA compliance, and excellent service for students, faculty, and staff.

Key Responsibilities

• Maintain and organize student academic records and official documents
• Process official and unofficial transcript requests
• Handle enrollment and degree verifications, loan deferments, and related documentation
• Support degree posting, honors lists, diplomas, and commencement activities
• Ensure compliance with FERPA, record retention policies, and AACRAO standards
• Manage Registrar's Office phone and email communications
• Provide information on university policies and procedures
• Assist with academic petitions and advisor coordination
• Support Registrar's Office operations and other assigned duties

Qualifications

• Associate degree or equivalent related work experience required
• Higher education experience preferred
• Experience with file management systems and student information systems preferred
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong written and verbal communication skills
• Excellent organization, time management, and attention to detail
• Ability to work independently with minimal supervision

Education

• Associate degree or related work experience accepted.

Experience

• A minimum of one years' experience working in higher education setting preferred.
• Experience working with file management systems is preferred.
• Proficient computer skills and a working knowledge of software programs and communication methods is required; this includes Microsoft Office Suite (Word, Excel, & PowerPoint).
• Excellent written and oral communications skills is required.
• Ability to work independently, with minimal supervision and excellent time management skills is required.
• Previous work with Student Information Systems preferred.