Events & Program Coordinator

Job Description

Job Description

Position Information:

NWHSU's Continuing Education department is seeking a Events & Program Coordinator to support planning, coordination, and delivery of virtual, hybrid, and in-person events. This role helps ensure high-quality learner and speaker experiences through effective event logistics, customer service, and operational support, while assisting with student worker coordination and campus partnerships. In addition, the role supports key post-event functions such as processing certifications and transcripts. The ideal candidate is organized, detail-oriented, adaptable, and committed to providing excellent service while contributing to successful event outcomes.

Work Location: Bloomington, MN with flexibility to work 1-2 days per week remotely; must live local and be able to come to campus as needed.

Duties:

• Serve as the primary point of contact across systems for learners, instructors, and partners for registration, CE credits, program details, and general support, providing high-quality customer service.
• Communicate proactively with participants, including confirmations, reminders, updates, recalls, and post-event follow-up.
• Provide real-time support during events, including troubleshooting technical and access issues.
• Collect Participant feedback for continuous improvement.
• Assist with planning and event logistics including scheduling, room reservations, space coordination, and date availability checks.
• Coordinate with facilities, IT, and other campus partners to support event/program setup.
• Provide day-of-event support including participant communication and coordination, registration tables, attendance tracking, and troubleshooting.
• Maintain accurate program listings and event setup within systems.
• Assist with internal event request processes, forms, and workflow tracking.
• Participate in shared team coverage for evening, weekend, and high-volume events.

What you need to have?

• Associate's degree or equivalent experience, required.
• Bachelor's degree in a related field, preferred (e.g., Communications, Hospitality or Event Management, Business Administration, or Education).
• 1–3 years experience in areas such as customer service, event coordination, higher education support, or administrative operations.
• Experience supporting virtual and/or in-person programs, including event coordination, participant communications, registration processes, or learning platforms.
• Familiarity with CRM, learning management, or event management systems (e.g., Enrole, Academy of Mine), preferred.

Does this sound like the type of role you could excel in? Where your background and experience may contribute to the growth of our organization? A role where you can add your passion and enthusiasm, and make a difference? If you believe you have the education and experience to meet the qualifications for this role, we'd value talking to you. Non-traditional backgrounds are welcome.

Compensation:

$45,300.00 - $55,500.00 annually.  

The hiring rate is determined by a combination of education, related professional experience, and internal equity considerations and may exceed the posted range. NWHSU is committed to fair and equitable pay practices and does not base compensation decisions on gender or any other protected status.

Why NWHSU?

When you join NWHSU you're not simply doing a job, you're making a difference. You'll see passion for our mission, our work, and our future growth opportunities all around you. Culture is extremely important to us. We're a small enough organization that you'll get to know everyone, have a voice, make an impact, and feel the enthusiasm of everyone you work with. Yet we're large enough to offer exceptional benefits including a university contribution to our 403(b), generous PTO and a flexible environment. It's all part of our person-centered philosophy- and it's an ideal blend and a superb organization to expand your career.

What can you expect?

The person-centered approach we take to healthcare education and practice extends to our NWHSU team. That means:

• Every role and individual contributes to our success. No matter what department you work in, you'll see passion for our work and respect for one another.
• Belonging is important to us - we all bring different backgrounds, perspectives, and value to the organization. And that makes us stronger.
• We're committed and engaged. You'll see that in every meeting, every discussion and everything we do. It shows and we're proud of it.
• We don't simply say we have a team environment - we live it. Your ideas and suggestions matter. We listen to one another and when something makes sense, we do it.
• We've still got that entrepreneurial spirit, even though we've been around for 80+ years. And we like that.
• We build in flexibility in roles whenever we can. We work in a hybrid environment. Each manager works with their team members to ensure there is a healthy work-life balance.
• Your personal and professional work opportunities are important to us - we provide these benefits so you can continue to excel in your career.

Our goal? Preparing the next generation of healthcare professionals to deliver and advance healthcare.

Our Benefits:

NWHSU is proud to offer a comprehensive benefits package to meet your current needs and anticipate your future needs. Our generous time away helps you enjoy a healthy work life rhythm.

• Paid Time Off (earn 20 days per year, pro-rated based on FTE)
• Holiday (15 days, pro-rated based on FTE)
• 403(b) Plan
• Medical, dental, vision
• Discounted and free on-site clinic services for you and your family
• Flexible Spending Accounts
• Short-term and long-term disability
• Life insurance
• EAP and other wellness benefits
• Tuition Reimbursement for external programs
• Tuition Reduction for internal programs (includes family members)
• Employee discount at our campus store
• On-site fitness center

NWHSU is a nonprofit organization and full-time employees may be eligible for Public Service Loan Forgiveness (PSLF) through the U.S. Department of Education. For further information please click on this link.

NWHSU Overview:

Northwestern Health Sciences University (NWHSU) based in Bloomington, MN, has been a national leader in person-centered healthcare education for over 80 years. The University has more than 10,000 graduates throughout the U.S. and in 21 countries. For more information, please visit nwhealth.edu.

We offer a diverse range of evidence-informed programs and experiences including: Doctor of Chiropractic, Doctor of Acupuncture, Chinese Medicine, Functional and Integrative Nutrition, and Integrative Care, and undergraduate offerings in massage therapy, health sciences, and allied health professions – medical laboratory science, medical laboratory technology, radiation therapy, and radiologic technology. We are a mission- and vision- driven university leading the way in person-centered care.

How to Apply:

Complete our online application and attach your cover letter and resume.

If you have any questions submitting your application, please contact View email address on ziprecruiter.com.

Equal Opportunity Employer

Northwestern Health Sciences University is an Equal Employment Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Further, NWHSU prohibits all forms of discrimination is any education program or activity that it operates. The Notice of Non-Discrimination is located on our website. Individuals may report concerns or questions to the Title IX Coordinator. Please refer to our website for further information.