Field Service Technician

Laboratory Support Service TechMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.Benefits HighlightsMedical: Multiple plan options.Dental: Delta Dental or reimbursement account for flexible coverage.Vision: Affordable plan with national network.Pre-Tax Savings: HSA and FSAs for eligible expenses.Retirement: Competitive retirement package to secure your future.ResponsibilitiesThe Laboratory Support Service Tech (LSST) functions as a professional interdisciplinary team member that performs a wide range of services in clinic and hospital based laboratories such as specimen collection, specimen processing, waived point of care laboratory testing, and a variety of other services unique to the individual work area. The LSST is responsible for blood and body fluid specimen receipt, identification verification, processing, shipping and storage. They facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites and accurately prepares lab specimens and containers with reagents as required for the ordered testing. LSST staff interacts with the patient, family, physicians, allied health staff, and visitors as a representative of the laboratory team. LSST staff use critical thinking skills to troubleshoot issues and prioritize workload in response to the specific needs of numerous requests. They ensure all services are carried out according to established directions and guidelines. They use various computer information systems on a daily basis and participate in quality control programs. They will assist with training and educating new employees and students.QualificationsHigh school diploma or GED required. Two-year degree preferred. Plus, one of the following: One year in a patient care setting performing venous access and specimen processing OR National Certification in Phlebotomy OR phlebotomy program with a clinical rotation required. Certification as a Medical Assistant considered.Successful candidates must be adaptable, well organized, work independently as well as with a team, and have good interpersonal skills when working with physicians, co-workers, and patients. Demonstrated ability to accurately read specimen labels and follow standard operating procedures with meticulous attention to detail. Capable of doing general troubleshooting and problem-solving regarding laboratory procedures. Physical ability required for lifting and long periods of standing. Good hearing and verbal communication skills needed. Must be able to distinguish colors. Must exercise caution to avoid potential exposure to hazards. Works flexible hours to meet workload demands and accommodate schedule changes.*Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program.**A resume needs to be included for your application to be considered.***Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.Exemption Status Nonexempt Compensation Detail $20.00- $23.93 / hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 60 Schedule Details Gate Parkway Lab 12pm-5pm Monday - Saturday Weekend Schedule Saturday 12pm-5pm International Assignment NoSite Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.