Retail Merchandising Manager Regional

Job Description

Job Description

Primary duties include:

· Provide leadership and oversee the performance of merchandising teams in assigned area, with focus on excellent service and merchandising

· Recruit, hire, train, motivate, and otherwise support and hold accountable our merchandising teams

· Relay company communications to our merchandising teams consistently

· Implement, and improve training guidelines and methods

· Incorporate store walks and reviews as regular documented processes

· Plan and host conference calls and meetings on a regular basis to ensure communication around our business needs are thoroughly understood by the team

· Ensure consistent execution and communication of programs and processes

· Ensure goals are met for key metrics such as labor hours vs. budget, sales vs. goals, markdown percentages, sell through, and more

· Contribute to new strategies in merchandising

· Accomplish sales and inventory management goals in coordination with account managers

· Be aware of order flow and team activity while using data to help drive decision making

· Communicate regularly with sales account management and operations teams

· Develop productive relationships with key customers’ operational management teams and merchandising management teams

· Promote our efforts throughout the customer chain

· Relate professionally with vendor partners (other suppliers in the stores)

· Budgeting duties including creating a yearly budget in collaboration with the divisional management team, managing merchandiser hours and other resource allocation decisions

· Identify and implement ways to increase effectiveness and efficiency

· Ensure safe working practices are always prioritized and all safety guidelines are adhered to

· Ensure team service schedules meet our customers’ needs and ensure team members are punctual in following the schedule and applicable guidelines

· Provide corrective action and progressive discipline when company standards are not met – hold teams accountable for meeting company standards and expectations

· Build team cohesion and positively influence individual behavior

· Be a leader within the organization

· Complete administrative tasks timely and correctly

· Follow all company SOPs

· Use cell phone regularly for store check-in & check-out, taking and sharing photos, completing tasks assigned through mobile apps, texting, calling, emailing, and other job-related tasks functions

Secondary duties include:

· Work closely with store associates and store management to ensure the garden centers in your assigned stores are maintained according to company standards – fresh, clean, and ready for business every day

· Work closely with our Altman Plants merchandisers and Altman Plants supervisors to ensure garden centers are beautiful and ready for business every day in assigned stores

· Provide feedback and inventory updates to our internal teams

· Ensure all plants are merchandised and empty delivery racks are removed from the sales floor/retail area

· Ensure plants and displays have a well maintained, sales-ready appearance daily

· Ensure all product is rotated, merchandised, and signed with prices and available signage as applicable

· Ensure teams cull and properly dispose of “non-sellable” plants on a consistent basis

· Ensure the team enters inventory adjustments as plants are culled

· Complete inventory cycle counts as requested

· Assist with resets, building displays, and special events at stores

· Ensure our teams sweep and clean around all displays and after all resets and display builds

· Ensure our teams work in a safe manner following all safety guidelines, with safe lifting and safe use of equipment as high priorities

· May be required to use tools such as pallet jacks, pruners, ladders, brooms, dust pans, hoses, scissors, pruning shears, box cutters, and more

· May assist in areas outside of assigned area

· May be required to work varying schedules, including weekends and some holidays

· Adhere to ALL company policies and procedures

· Must have reliable transportation to and from all assigned stores

· Demonstrate honesty and responsibility while using applications which record time and attendance, task completion, and or mileage tracking

· Be responsive to phone calls, texts, and other communications

· Collaborate effectively with Human Resources to resolve personnel concerns

Competencies- To perform the job successfully, an individual should demonstrate the following competencies.

· Ability to resolve conflicts calmly and effectively

· Provide direction and advice effectively

· Is a calming influence in a crisis

· Always maintain professional appearance and demeanor

· Stay motivated to drive sales and service performance

· Bring positive outlook and attitude

· Welcome teamwork

· Demonstrate attention to detail

· Identify and solve problems in a timely manner

· Respond promptly to communications and requests

· Keep commitments

· Promote quality and accuracy

· Follow Policies and Procedures

· Complete tasks correctly and on time

· Look for ways to promote and improve quality

· Apply feedback to improve performance

· Observe safety and security procedures

· Report potential unsafe conditions

· Follow instructions and direction

· Foster cooperative communication with customers and employees

· Maintain a professional demeanor and appearance

Qualifications- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/ or ability required.

Language Skills: Must be able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Must have the ability to write simple instructions, and to communicate.

Mathematical Skills: Ability to calculate simple math such as adding, subtracting, and multiplying.

Technological Skills: Effectively works with Excel, Word, Power Point, and PDF

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand, walk, carry, push, pull; use hands to handle, or feel; reach with hands and arms. The employee will be required to have fine dexterity and motor skills. The employee may be frequently required to lift, carry, push and or move up to 50 pounds with or without assistance. May occasionally lift, carry, push, pull or move from 51 to 100 pounds with or without assistance either via another person or mechanical assistance. The employee will be required to frequently kneel, stoop, bend and stand for long periods of time. The

employee is occasionally required to sit. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is required to work in an outside environment to include dust, soil, heat, cold, sun, rain and various other elements and potentially difficult environmental conditions. The employee must be able to tolerate these conditions. The employee will also be regularly exposed to moving mechanical parts. The employee will occasionally be exposed

to fumes, chemicals or airborne particles and risk of electrical shock. The noise level in this work environment is usually moderate. The employee may be subject to irregular work schedules.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

This job has supervisory responsibilities.