Creative Operations Specialist

ESC has an exciting opportunity for a Creative Operations Specialist to support a fast‑paced Marketing team within a dynamic corporate environment. This hybrid 6‑month contract role is ideal for a highly organized, detail‑oriented professional who thrives in a collaborative, deadline‑driven setting and enjoys bringing structure and efficiency to creative workflows. The Creative Operations Specialist will play a key role in supporting the day‑to‑day execution of media creative projects, partnering closely with cross‑functional teams to ensure projects are properly scoped, tracked, and delivered on time. This individual will act as a central point of coordination between Creative, Production, Sales, and external partners, helping drive operational excellence and enabling the delivery of high‑quality, performance‑driven creative assets. Day‑To‑Day Responsibilities: Support end‑to‑end creative operations across media creative projects, including intake, briefing, timeline development, and delivery tracking Assist in the creative intake and briefing process by gathering requirements, reviewing submissions, and identifying gaps or risks Build, maintain, and update detailed project timelines, trackers, and status reports to ensure deadlines and milestones are met Coordinate day‑to‑day project activities, ensuring tasks progress efficiently through each stage of the creative lifecycle Workflow, Communication & Coordination Serve as a liaison between Creative, Production, Strategy, Sales, and external partners to ensure seamless communication and execution Organize and support status meetings, stand‑ups, and creative reviews, including documentation of notes and action items Communicate creative requirements, timelines, and best practices to stakeholders to ensure alignment and consistency Proactively identify and elevate risks, timeline conflicts, or resource constraints Tools, Systems & Reporting Maintain accurate project tracking within creative operations and project management tools (e.g., Workfront, Monday.com, Microsoft Office) Support continuous improvement of workflows, templates, and standard operating procedures Assist in organizing and maintaining creative documentation, resources, and partner‑facing materials Partner closely with Creative, Design, and Production teams to ensure projects are properly scoped and supported Collaborate with Strategy, Sales, and Account Management teams to support brand partnerships and campaign execution Contribute to a collaborative, solution‑oriented team environment focused on operational excellence Must Have Qualifications: Bachelor’s degree in Marketing, Design, Project Management, Business, or a related field, or equivalent experience 2–6 years of experience in creative operations, project management, or creative services ideally in an agency environment Experience working with creative, design, or marketing teams; agency or retail media experience is a plus Familiarity with digital creative development across channels such as social, video, onsite, and off‑site media Strong organizational skills with the ability to manage multiple projects and priorities simultaneously Excellent written and verbal communication skills with a collaborative mindset Proficiency in project management and collaboration tools (e.g., Workfront, Monday.com, Figma, Microsoft Office, PowerPoint) Detail‑oriented with strong problem‑solving skills in a fast‑paced environment Ability to work in a hybrid environment with periodic onsite presence in Bolingbrook, IL Nice to Have Qualifications: Experience supporting media creative or marketing campaign execution Familiarity with retail media or performance marketing environments Exposure to process improvement, workflow optimization, or SOP development Experience coordinating across cross‑functional and external partner teams Understanding of creative production processes and asset delivery timelines #J-18808-Ljbffr