Volunteer Support Assistant

Lend a Hand, Change a Life: Volunteer with Us! Are you ready to make a meaningful difference in the lives of single mothers and their children? ASM is seeking compassionate and dedicated volunteers to join our team, that provides vital support to single mothers and their children in our community. Why Volunteer with Us? * Support Single Mothers: Help alleviate the stress and challenges single mothers face by providing reliable childcare. * Flexible Opportunities: Whether you can volunteer once a week or more frequently, your time is invaluable. * Community and Connection: Be part of a caring community dedicated to uplifting families. * Personal Fulfillment: Experience the joy of knowing you are making a significant impact in someone’s life. What we Offer: * A friendly and inclusive environment * Opportunities to build lasting relationships with families and other volunteers Tasks:

• Uses automated office systems, such as word processing equipment or a computer, to prepare a variety of letters, memos, and other material from draft or specific instructions.
• Selects the appropriate letter or memo format, proofreads and edits documents for grammar, punctuation, and spelling, and prepares document for distribution or mail.
• Originates procedural correspondence such as form letters and routine notices to respond to requests for information or to begin office processes.
• Sets up and maintains office databases and logs.
• Creates and updates office spreadsheets.
• Establishes and maintains confidential alphabetical, chronological, or subject matter files and records.
• Locates, extracts, and summarizes information from files for preparation of reports or to respond to inquiries, routine requests, or complaints.
• Determines release of information according to established procedures and confidentiality.
• Tracks the handling of correspondence and/or written complaints to the time of completion.
• Ensures office responses are completed in a timely manner.
• Responds to inquiries of a routine nature regarding the program policies in person or virtually, by telephone, or by regular or electronic mail.
• Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary.
• Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space.
• Types, photocopies, and distributes meeting agendas and/or minutes.
• Prepares or assists in the preparation of personnel related documents and forms.
• Ability to research and locate timekeeping functions for the work unit.
• Operates office machinery, such as microcomputers, photocopiers, fax machines, calculators, telephones, scanners, and printers.